Congress Plaza Hotel

The room was dirty when we got there. They was dirt and mud in the bathroom. I did not expect this for a room that I paid over $350 for. It’s not like I checked in early where they did not get time to clean the room. I would expect better from this hotel.

Facilities are clearly old, but some updates are needed- TV in the room was only intermittently functional, door knobs falling off the door to the bathroom. That being said, the cleanliness of the room was good, and the location can't be beat. I would still stay here again for the price.

Bathroom was filthy and room was outdated.

Was excited about staying in a historic hotel until arriving. Was given a room as far from elevator possible on top floor with small door accessing old fire escape with only small latch as lock! Upon asking for room change, the front desk clerk was reluctant and defensive. The room we did finally receive was average but had a 24" tv on a huge wall. When asking about no hot water, front desk told me "it is an old hotel so let it run 20 minutes." I have stayed in historic hotels across the nation and have never experienced these issues. will not recommend this hotel.

This hotel is very outdated, the sheets were stained and it just seemed very old. The towels were also stained and the hallway area seemed like it was straight out of the Jeffery D. film. The area is great because it is near literally EVERYTHING and only 3 blocks away from the bean but I would not stay here again. The Bell boys were AMAZING front desk seemed to hate their job. But it did get the job done just wouldn't pay that amount for a hotel like that again.

Room was clean and very large. comfortable bed. Bathroom was clean despite showing signs of wear. Excellent shower. Good location for access to city centre, parks, lakeside and Institute of Art - excellent! Staff were friendly and helpful as needed but not intrusive. Didn’t use cafe or restaurant as lacking vegetarian options.

Love the Congress! Very convenient location- walking distance to everything! Comfortable room and clean!

Considering how old is the building, it's historic, the conditions are not 100%, but it was clean and personnel service was nice. we would stay again and recommend it

Spotless room. Shops nearby

Despite the hotel being old. The electricity went out twice in my room. It was extremely cold in the room. Had an odd smell in the hallways