Hyatt Regency Orange County

I believe his name was "Steve" at the front desk. But he was very friendly and helpful with my accommodations. He was courteous and efficient. The check-in process was smooth and quick. The hotel was kept very clean and is spacious. I have stayed here before and would definitely stay again. Restaurants and shopping are also conveniently close.

There was a noise in my room all night I could not sleep I even recorded it

Stay away Absolutely horrible experience even for world of Hyattember 1. poor front desk , customer service messed up my reservation and told I was no show and arrived day late. Upon showing confirmation email from hyatt which made them look bad,, made me wait 45 mins before giving room 2. 2 days after staying suddenly got email saying your checking out a day earlier Upon calling was told that was my reservation. Long argument led finally to extension of a fully booked hotel. This is despite front desk clearly told of duration of stay. Had to furnish emails to prove myself. 3. Condition of hotel Shower was clogged and had to take my bath with water clogged, rusted bathroom showers. 4. Old room condition Only + ve was cleaning person keeps this old facility as much and facility director helped after customer service Staff really gave me a hard time. Very very poor experience.because this is located near Disney not expecting much changes as facility should be full mostly.

I was truly amazed by the customer service during our stay. I believe her name was Berenice, and I would love to give a special shoutout to her. This was our first time visiting LA, and honestly, we knew nothing about the area or what to expect. She warmly asked about our plans during the trip, and the moment we mentioned Disneyland, she got genuinely excited for us. She immediately started sharing helpful information, recommendations, and even told us about the shuttle bus service, which made everything so much easier for us. It may seem like a simple gesture, but for us, it meant so much. Her kindness, warm energy, and genuine excitement made our trip feel extra special, memorable, and fun. Moments like this are what people remember long after a vacation ends. Thank you so much, Berenice, for making our first LA trip such an unforgettable experience!

Did a quick weekend trip to Disney with the family and stayed here. Beautiful hotel. Got upgrade on a room and it was spotless. The employees were so nice and friendly and there was no line when we arrived. You do have to park in the back as I didn't even see an option to unload bags in the front but I may have missed that. Will definitely book again in the future.

the area

Rooms were shorter then expected

The rooms were clean and spacious, and the staff were very responsive to questions throughout the stay. We were within walking distance of a few restaurants and shopping.