Red Lion Hotel Kelso

Nothing. Absolutely was not what was advertised. The whole place is under construction and a mess.

Everything. Not what was advertised. Was told hot tub was operational and it was not when we arrived and when I asked for assistance I was looked at like I didn’t deserve their attention. I have attached picture, they made it seem like the hot tub was on and working but it was ice cold water. False advertising.

Not much

The shower was broke, the toilet ran all might, the furniture in the room look dirty & your website still shows they have a restaurant which they have not had for 2 years.

Stayed at Red Lions many times but this facility did not match my previous experiences. Hallways poorly lite and felt like I was in a cave. No outlet anywhere except in the bathroom. Unable to connect phone or laptop in the room. Unable to Participate in breakfast as it did not open till 7 am and for anyone heading to business appt. not possible to get the service. Thank goodness McDonald available down the road for coffee. The condition of the bathroom and room is in need of major renovation. The overall condition of room in desperate upgrade as carpet needs cleaning and very filthy with spots everywhere and room at best in poor condition. In room two days with no clean towels for day 2 for emptying of trash bins or toiletries available..

bed

The spa water was a bit dirty

I didn’t like anything and refused to stay there. I would have slept in my car over staying here.

It was so disgusting and dirty that I couldn’t even stay there. I should have looked at the Yelp reviews. They wouldn’t refund me but even with that, there was NO way.

Unable to use breakfast but offer was good.

Coffee for tea in the room would have been nice. The carpet wasn't thoroughly vacuumed.

Just okay coffee and bread were good

Cleaner and maybe update more

The staff tried to help under bad circumstances but were massively under staffed.

Rusty water, broken AC, carpet stained, bed skits stained, pool and spa broken, mold in the rooms, nothing had been updated since the 80s.