DoubleTree By Hilton Sacramento

room was comfortable

elevators did not have the air conditioning working all of the time/ the walkways to the elevators were not air conditioned. No business center, seating in the reception area were very uncomfortable and no supportive. there must have been a reason why they were not used very much.

Clean friendly staff

Private pool party taking place during our stay but we were charged full price for our stay. We should’ve been discounted for non use of pool

Free parking Spacious and clean room Bath tub Friendly and kind workers Cold water everywhere

Too big to move around They were clean but pretty old towels were mixed with newer towels.

I find it frustrating that I couldn't use the TV without entering my email and personal password. This system is inconvenient and unnecessary—sometimes I just want to enjoy regular TV or YouTube without obstacles.

I stayed at the Doubletree for one night in March 2026. The hotel is decent and serviceable, and looks somewhat dated (not surprising as it's probably been around for at least a few decades.) I left a pair of white jeans and a belt in the hotel room bathroom; clearly my fault. I called the hotel and think they found the items and were planning to ship them to me. But a few weeks later I found myself in Sacramento unexpectedly so I figured I would go pick up the items. But no...they couldn't find them! I don't know how you can lose stuff like that; they must have a very disorganized system. And this a major brand (Hilton) hotel! Emails to the general manager requesting a discussion went unreturned.

Clean, well-kept rooms and hallways. Restaurant and coffee shop convenient. Appreciated that there was no extra charge for pets.

There was a heavy perfumey smell in the rooms and lobby area. Parking charge seemed unnecessary given there is no security and the parking lot is wide open.