DoubleTree By Hilton Sacramento

The on site restaurant “Twigs” was not very good at all. All of the food was very salty with very little flavor besides the salt. One of our group actually got sick from the wings he ate there. I will not ever eat there again.

Clean, nice rooms

The wait to check in was about an hour. They had too many people checking in at the same time and not enough staff to support their customers. I did the digital card thing in advance and thought it would expedite the check-in, but it did not help.

Our overnight stay was great. Close to cal expo where we attended a show. Everything was wonderful until I got into my bed...

We got back pretty late Saturday night to the room. I showered and went to bed. When I got inside my bed, I yelled and my family was saying what is it?? I pulled back the covers to find not 1 but 3 unmatched socks inside my bed!!!!

Starbucks coffee and housekeeping staff.

First contact w/Front desk staff (Ayina) was inhospitable, aloof and condescending. Representative failed to offer solution when we requested for our party to be close. The restaurant gave wrong soup order. I ask for chicken noodle and please no red sauce soup. I was given a tomato based soup. There was a shortage of tissue and Kleenex in the room. Upon check out we were charged an extra thirty dollars for taxes. It was explained that rates changed and we would be reimbursed.

Friendly staff

Dirty rooms. Very confusing layout. Not clear instructions given where room was.

Wow the DoubleTree by Hilton Doubletree Arden Way Sacramento is the WORST!! They gave me a view of the garbage bins and storage carts; the TV Channels don’t work right; the Apple TV glitches and won’t connect; and the smell of Pine Sol in the room is so overpowering that I’m getting nauseated! Was there a murder in here? Can’t they upgrade from the 1950s and buy cleaning products that smell like green tea or vanilla like every other hotel in the Milky Way? Hilton you’ve got some work to do. This is really sub-par. It’s just for one night but if I were here longer I’d CHANGE HOTELS! At least there are flower beds in the parking lot, also part of the view. 😫🤢

I've attended many work meetings in their conference rooms over the years but this was the first time I ever stayed there. Room was comfortable and well-stocked. Staff are very friendly and helpful. The workout room was decent but I'm glad I was staying on that side of the hotel. I accidentally left some shirts hanging in the closet and they called to let me know later that day, then held onto them for almost a month until I could get a friend to grab them. Coffee shop in the lobby is decent. There are adequate dining options across the road at the mall, and many options a short drive away. Easy access to the freeways.

The place is a maze and their signs for getting around are confusing. Parking is pricey and the ingress/egress routes are not well thought out. But once I got through the gate I appreciated that I could park pretty close to the exit nearest my room. You're going to get your exercise just staying here because it's a long walk no matter where you're going - the lobby, the exercise room, even the elevators could be pretty far from your room.