Red Lion Inn & Suites Missoula

For the price it was great. I wanted a clean bed and a place that was easy. I could park right by my room and getting in and out was easy and quick.

There was plenty of parking because nobody stayed at this hotel.

We booked it because you said they had a pool. The pools has been closed for a couple of years. The room was very run-down. It needed to be painted. It needed a new shower tray/base. The bathroom looked like it had mold. The tiles around the bottom of the shower needed to be replaced. The material on the box spring was ripped and hanging, and it had a large brown stain near the base. The man at the desk didn't even make eye contact. If Booking.com is going to list these hotels, you should make sure the information you post is accurate.

Staff was great when we checked in. The room and property could use some work.

Not a lot and when we left there was an extra charge of £20 on my card so wasn't impressed I would not use this hotel againe

Quiet area, very beautiful area for walking to downtown.

The first room I was given smelt like mold when I went into the bathroom the wall by the toilet was wet looking and bubbling there were bugs usually associated with water crawling on the walls

The dirtiest hotel I've ever stayed in. Hair all over the bathroom, a boot print on the bed sheet, poorly patched walls, stained (and wet) carpet...absolutely disgusting. If there had been other hotel availability in Missoula that night, I would have eaten the $200 and moved hotels. When I told the front desk that the room was really dirty, his response was, "ok". That's it. Nothing else. Just...OK. Obviously I'm not the first person to complain. Will NEVER stay here again.

The building is in need of repair, wood is rotting and needs paint. Room shows years of wear, sofa was stained. Doors are in need of repair.

This was the worst hotel I’ve stayed in in years, and we travel a lot, both domestically and internationally. The room was very rough, paint peeling and wood work damaged. The door safety lock was broken and the dead bolt didn’t work. NOT SAFE! The grounds, walkways, and halls were filthy. Landscaping overgrown and weed infested. Pool and hot tub areas filthy, and trash strewn. A sad excuse for a hotel. I complained directly to Red Lion and they forwarded my comments to the management. I got a response from the management that we had received a $50 credit. Which was kind of ridiculous because the rate was $230 for the night anyway.