Trumbull Marriott Shelton

We chose this hotel as it was close to the church we were having my moms funeral. Our family rented numerous rooms, 3 nights each for the funeral and to spend time with the numerous family that travelled from out of town.

EVERY NIGHT the smoke alarms kept going off. There was no staff to deal with this and everytime we fell back asleep AFTER GOING DOWN TO THE FRONT DESK they went off again. The first night it was approx 12 times. No one was called in the middle of the night to figure it out. So the day of the funeral, which I was in charge of arranging, my husband and I were completely exhausted. We had asked to be moved to a different room as apparently this was only affecting a few floors, but told no. We just checked out this morning and complained again and it’s as if it’s no big deal. We paid just under 1000.00 for 3 nights, NOT INCLUDING FOOD!

Nice big room with comfy bed. Breakfast buffet had a great selection of food. Staff was friendly and helpful. Nice toiletries in the bathroom.

The hotel needs updating, We arrived on a Sunday evening and it was not very clean. The carpets throughout the hotel needed vacuuming and the hall tables had water stains on them. In the morning, the dining area doors had had prints and smudges all over the glass. The curtains in our room were so worn, they were ripped along the creases.

Staff wonderful. Hotel shabby. Starts with huge potholes at entrance. Two of three elevators not working (apparently since December). Ice machine not working. Doesn't Marriott inspect and correct hotels with their name on it??

Not enough selection for the price

They charged me to different prices for 1 room on my bank statement. When I try to talk to accountant they don’t answer. I am fighting the charges now. Trumbull Marriot tells me they can’t see what I paid because I booked with bookings. I have a copy of my receipt and checkout. Some came in my room while I was to a funeral and took everything I had in there and cleaned the room after 4 pm. I call the head desk to see if anyone came in my room and she said she will find out. She never called me back but a man bought me the fruit bag, cake, and my medicine I had wrapped in tissue because I was gonna take before bed because I decided to take my suitcase to the car so I wouldn’t have to do the next morning because of the rain. Will never use this hotel again. I never seen anything like it.

Staff was very friendly.

Hotel advertised a hot tub. Which was not only not in use. But was told by staff it hasn't been in a long time. Def one of the ammenities we look for when booking a hotel. Also one of the elevators was out.

The staff very nice , The breakfast ,

Let's start with the drive way ,and parking lot falling apart , very bad . walking in i had to duck to get around some branches . the trash can at the entrance way was full at 12 noon . The room number 102 bath room rust alone floor , rust on bottom side of faucets , bedroom room wall paper seams are opening up , no waste paper baskets in main part of room only one by the sink . over the door inside there's some tape holding some thing to the wall .