Residence Inn Indianapolis Airport

We like this facility and use it often. We like the breakfast and the staff. Building is being renovated so we understand the mess. Our only concern is the staff is terribly overworked. We see the same desk staffing the early morning and late at night.

rooms are forsure kid friendly, spacious and clean. the breakfast is just enough to get your day started, nothing too grand. Staff is amazing, very cool.

The biggest room, the cleanest room. Huge value for your money.

The only thing that we are very disappointed at is that we requested housekeeping for 2 days straight and ONE ONE came. We asked and we were told it was a mistake and they would fix it BUT NEVER DID. We never had anyone come and clean our room nor replenish any toiletries or towels or made our bed. Very disappointed at that.

Very well maintained and upkeep of the rooms is phenomenal. Even though it was only two nights, I felt like I was home

Nothing

The room was great, everything was new. The staff were friendly and helpful. The only 2 issues were the really loud bathroom exhaust fan. Having done remodeling myself I could tell it was a cheap model. The other they are working on fixing which is only being able to program 1 key per room. That and the remodeling they are doing should be fixed for my visit next year.

the non refundable pet fee was too high

Room were spotless staff were wonderful easy to get too very very nice I will stay here again

The property itself was decent for the most part, aesthetically. The property is also undergoing renovations that I was not informed of until after I had secured my booking. There was no pool, no spa, and every time I left my room, I had to go to the front desk to receive a new room key because the keys kept getting canceled out. That is unacceptable, and embarrassing when you have to go to the front desk in the middle of the night, because your key doesn't work.

The property has been remodeled and it looks better then before