Hotel COZi ·Resort

Had staycation for 2 nights here. I have tried this brand Cozi in other locations before. All quite good, new, value for money, great price. The hotel, next to a canal, is 3-min away from Tuen Mun metro station on foot. There are several themes for different floors, Japanese, Greece, Thai and African. We were on the highest floor (13/F) Japanese theme. Hotel has a nice and interesting decor everywhere. Train is the theme. The room is twin standard. Very small, like the one of inn in Japan. No space to place suitcase, no proper desk or seat for reading. We had to watch TV on the bed. Room clean with sufficient provisions like slippers, safe, toiletries, towels. Shower is hot and strong which is good. Air con cool strong and sensitive, good too. Bedding clean and white. Housekeeping can do better as I saw a hair (not from head) on the toilet seat when I opened the cover after checkin. We had a dinner buffet here too, 75% discount for guests. There're several decent and grand malls around, immediately opposite is V City. I had a walk in the Tuen Mun Park nearby. Cozy and relaxing. Staff service not too good. No smile no enthusiasm, although did the job barely. Look not happy to work here. Overall a quite good stay.

Stayed at the Penguin Family Room with two kids. The decor was wonderful and my kids loved it so much. They already asked me to go again in future. I bought a package with exclusive playtime in the playroom. This package was made under the pandemic situation so the WHOLE hour in the playroom was exclusive to my family. My kids had a really great time playing around. We ordered takeaway dinner from the Platter. The slow-cooked beef and ribs with mashed potato were great. In view of the price of around 1K, it was a great staycation for my family. Will definitely visit again.

Room is good and staff are nice! My children enjoys the playroom session very much. Breakfast is just ok though with not many selections. The location is near to Tuen Mun MTR station with shops and more dinning choices. Can walk to the Tuen Mun Park nearby which is the largest town park in New Territories.

Lovely hotel Quiet Easy access Will come back for a short break when I will be free again

The location is really convenient. The light rail road and subway just next to it. Bus stop just below the subway. V city next to it and a big shopping area and market just across v-city. Price is good too. The entrance is narrow during the covid time. People didn't practice social distance and always squeeze into the elevator. The breakfast choice is not that much and everyday is the same. This is new hotel , but the carpet and furniture is worn out and dirty.

We stayed in the Greece Suite for two nights. The room was spacious compared with other rooms available in the hotel, but was not spacious enough to be called a "suite". The "bedroom area" and the "living room area" was actually one single room, separated by a TV cabinet in the middle. However, the room was nicely decorated to make you feel that you were having a vacation in Santorini. The whole floor where our room was located at was also in Greece style, which added bonus points to the hotel. Our hotel package came with a buffet dinner, and we also tried their buffet lunch on the same day. Food served in the buffet dinner was of much better quality and was proportional to the value. It included unlimited supply of crabs and half of a lobster (as the theme of the buffet dinner of this month was seafood). However, there was not much food choices in the lunch buffet, and salad was the best we had as it was fresh. Overall speaking, the stay and dine package was value for money only if you chose buffet dinner (just need to add $1XX/pax compared with buffet lunch).

Staff are friendly, sanitation tidy, rich and comfortable also with delicious food restaurant, in conclusion (≧∇≦)very satisfied , overall ,as you can provide more different types of packages ,it well to attact more customers.

Excellent customer service. Clean room and washroom.

The location is great! It is near to the MTR station and shopping malls. The staffs were nice. The design of the hotel is amazing and I love the theme with Greece style most!

每次行入房間，都聞到一陣臭味，不知從何處而來!，要開行冷氣一陣才消失。清潔阿嬸好遲才清潔房間，令我很不方便。