Enorme Maya Beach - Adults Only

Absolutely lovely hotel although I wouldn’t describe Gouves as a pretty postcard setting. Not a great deal going on although they are a few bars, restaurants and souvenir shops about. Local beeches not the most scenic but again fine for a day out. Hotel staff so friendly and helpful, nothing was a bother. Hotel room lovely and comfortable although I would certainly suggest you take your own hairdryer but they will lend you a handheld one at no extra cost. Pool area big enough for the size of hotel and no issues with sun beds. Food & drinks ordered around pool area using a push bell system and very good. Breakfast & evening meal were fine although sometimes a little slow at topping the serving bowls up. A La Carte restaurant which we got included with us being half board was beautiful and well worth the visit. All in all really enjoyed our week and would definitely go back if it was in a different location.

Our first time In Crete without our teenagers . What a wonderful experience . The hotel was so clean tidy and quirky .. being smaller than some hotels it felt so comfortable we relaxed instantly . The staff were all so friendly and really made our stay so comfortable . So much so that after a tough year we have been drawn back to experience more of the Cretian hospitality and know it will be the perfect place to relax .

My husband and I have just returned from a fantastic holiday to Crete staying at the Enorme Maya beach hotel. The staff are so polite and helpful, from cleaning staff, reception, to all the kitchen staff. The chef's were so helpful to me as being gluten free and not having high fod map foods, they explained all ingredients in each dish. The food was fantastic, huge selection and plentiful. The complimentary meal in the restaurant was delicious, the menu was discussed and rearranged to sort out my allergies by Micheal one of the barmen with the chef on duty, he couldn't have been more helpful and so friendly during our stay. The weather was lovely and would not hesitate to recommend this Hotel and will definitely be going again.

We have just stayed for a week and thought it was so peaceful and quiet. We thought that it was in a good location and the pool was good and used it quite a bit. Everybody is helpful throughout the hotel. It’s just so calming and the weather was good. The rooms were good as well nice and quiet.

Sehr lautes Hotel. Direkt in der Einflugsschneise zum Flughafen Heraklion. Ca. alle 3-10 min kommt ein Flugzeug recht dicht direkt über das Hotel angeflogen. Das Essen vom Buffet war regelmäßig kalt. Katzen halten sich im Speisesaal auf und stehlen die Reste von den Tellern der Gäste (Hygiene!). Sehr laut direkt an der Zufahrtstraße zur Promenade gelegen. Viel lauter Bus- und Autoverkehr. Nächtliche Anlieferung durch Lieferanten direkt unterhalb der Zimmer(Wäsche). Klimaanlage veraltet und schmutzig. Badausstattung billig und veraltet. Lüftung im Bad sehr alt. Bad sehr klein und eng. Stellenweise wird im Hotel nur oberflächlich und nicht gut gereinigt. Die Matratzen sind total hart und ausgelegen. Das Hotel macht einfach stellenweise einen stark abgewohnten Eindruck. Es ist eher ein 2*-(Flughafen-)Motel, statt ein 4*-Hotel. Das Personal war sehr freundlich. Wir haben das Hotel verlassen, um noch einige erholsame Tage auf Kreta an einem andern Ort zu verbringen. Das Zimmermädchen kam ohne anzuklopfen in das Zimmer und hat einfach gereinigt, obwohl wir als Gäste im Zimmer waren und sie aufgefordert haben, das Zimmer zu verlassen. Wir versuchen aktuell aufgrund der Mängel eine Wiedergutmachung vom Hotel zu erhalten. Dies wurde zunächst durch die Hotelleitung kategorisch abgelehnt. Nächster Versuch über Expedia, sonst erfolgen weitere Schritte. Für einen erholsamen Urlaub ist das Hotel von unserer Seite absolut nicht zu empfehlen. Falsche Lage, abgewohnt und extrem laut.

What a lovely quaint hotel for adults only. We stayed 7 nights at the Enorme Maya Beach hotel and we cannot fault one thing about the stay. The staff (Kaleda & Nikos in reception, Maria & Rena and the breakfast & dinner restaurant to all the staff who served us our food & drinks throughout the day, to name a few, Andreas, Maria, Elizabeth, Claire and Michael) were absolutely consummate professionals. They tended to our every need, asked regularly of everything was fine and what more they could do for us. So attentive and gracious. Lovely people and made our stay thoroughly enjoyable. The food and drinks from the breakfast, lunch to the themed dinners at night were fantastic. Credit to the kitchen chefs as we loved it all. Michael the cocktail extraordinaire with his amazing drink making skills and very reasonably priced cocktails made the evenings very enjoyable. Thank you to all the team at the hotel. We have lovely and very fond memories of our stay. We wish you all well & look forward to staying with you when we are next in Gouves. Take care.

Having read all the reviews for this hotel we decided that the Maya beach was the place for us to stay on our trip to Crete. Check in is done online so on arrival we had to spend 10 minutes sitting in reception with an ipad checking ourselves in. So to our room, we had booked a double room with balcony or terrace, in our case it was a terrace, unfortunately we happened to have the worst view possible, a worn out patch of grass with 3 manhole covers, a staff access path and a 6 foot wooden fence panel behind which was a children's play area. The "terrace" was a very small wooden veranda on which we could sit but being North facing and enclosed we would get no sun and of course there were the staff constantly walking by to their stores. There were some bean bag type sun loungers but they were filthy dirty so no way was we going to sit on them. The room itself was okay, spacious with a large comfortable bed and all the usual facilities you would expect in such a hotel but it was quite dark, certainly not the nice bright room shown in the pictures. The bathroom was also quite spacious but lacked any storage space so we had to keep our washbags in the living area as there was just nowhere to put them. Again there was only one small light above the basin so the room was quite dark and dingy. (the cleaning lady got the maintenance man to change the bulbs which helped a bit) The space around the pool area was quite limited so all the sunbeds were lined up next to each other with no space whatsoever between them (unlike the photo which shows a few beds with plenty of space) On our first morning we were fortunate to get the last two beds but not so the following day and headed off to the beach, get down early if you want a bed!! Location wise the hotel is great, centrally located there are bars and restaurants just a short walk away in either direction, there is a decent small beach just 100m East or a bigger one 200m to the West, the shopping centre is about a 10-15 minute walk away. The hotels best quality is it's staff all of whom were brilliant, friendly, helpful and attentive, food was also good, plenty of choice and variety. To summarize I would NOT rate this hotel as 4 star, a 3 star rating would be more appropriate in my opinion based on the standard of the rooms and the lack of maintenance in the garden/grass areas but otherwise an enjoyable stay.

Das Hotel war sehr sauber, das Essen und der Service sehr gut. Es ist eine kleine Anlage mit kurzen Wegen. Die Atmosphäre ist sehr angenehm und entspannt. Unser Zimmer war sehr groß und schön renoviert, nur der Balkon war sehr klein. Nach ca 10 min zu Fuß war man im Zentrum. Direkt über die Straße war das Meer, aber kein Strand bzw nur sehr grober Kies.

Nous avons apprécié tout le long de ce séjour. Rien à dire

Très bien entretenu, propre. Les employés étaient tous très dévoués.