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7.8 / 10 Guest Rating

The Cascades Hotel at Sun City Resort

R556, Moses Kotane, North West, 0316, Moses Kotane, ZA

The Cascades Hotel at Sun City Resort - main view

About the Property

Indulge at the Spa: Treat yourself to massages, body treatments, and facials.
Adventure and Entertainment: Safari outings, a casino, and a golf course are just the beginning.
Fine Dining and Recreation: Enjoy international cuisine, 24-hour room service, and multiple bars.

Pamper yourself with a visit to the spa, encounter local wildlife on a safari, and enjoy recreational amenities like a casino and golf course. Book now to experience luxury at The Cascades Hotel!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Nightclub
No single-use plastic stirrers

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Luxury Family Room - Photo 1
Luxury Family Room - Photo 2
Luxury Family Room - Photo 3
Luxury Family Room - Photo 4
1/4

Luxury Family Room

1 King Bed and 1 Double Sofa Bed355-sq-foot room with pool views Internet - Free WiFi Entertainment - Satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Luxury Family Room

Non-refundable
Breakfast Included
20% OFF$386.2

$308.96

Includes taxes & fees
Superior Luxury Family Room - Photo 1
Superior Luxury Family Room - Photo 2
Superior Luxury Family Room - Photo 3
Superior Luxury Family Room - Photo 4
1/4

Superior Luxury Family Room

1 King Bed and 1 Double Sofa Bed355-sq-foot room with pool views Internet - Free WiFi Entertainment - Satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Luxury Family Room

Non-refundable
Breakfast Included
20% OFF$430.39

$344.31

Includes taxes & fees

Guest Reviews

7.8
Very Good103 verified reviews
AI Summary

Guests highly rate the outstanding service and frequently praise the excellent facilities.

Categories

Cleanliness6.8
Service8.3
Location8.3
Room Quality7.3
Amenities8.8
Value for Money7.3
Food and Beverage7.8
Overall Experience7.6

Select topics to read reviews

P
peter
Verified booking
Standard Room
Stayed in Nov 1, 2022

"Golf weekend"

10.0

Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax)

Helpful?
R
Rethabile
Verified booking
family_with_children
Standard Room
Stayed in Oct 1, 2022

"Exceptional"

10.0

Excellent facilities.

Helpful?
W
Wenjie
Verified booking
family
Standard Room
Stayed in Sep 4, 2022

"Exceptional"

10.0

Wonderful place for family a must go holiday resort

Helpful?
R
Rees
Verified booking
Standard Room
Stayed in Jun 9, 2022

"Exceptional"

10.0

Excellent stay

Helpful?
L
Lisa
Verified booking
Standard Room
Stayed in Jun 6, 2022

"Beautiful views"

10.0

Wonderful setting. Great staff. Rejuvenating week.

Helpful?
N
Ncumisa
Verified booking
Standard Room
Stayed in May 23, 2022

"Exceptional"

10.0

I liked their restaurant where they serve the breakfast buffet it was excellent

Helpful?
C
Catriona
Verified booking
friends
Standard Room
Stayed in Mar 5, 2022

"Excellent"

8.0

The property was fine limited dining and everything shut by 10pm.no buffet at soho at night either.menus for snacks limited no milkshakes or ice cream in bar .at cascades no sandwich options either

Helpful?
M
Marthinus
Verified booking
Standard Room
Stayed in Aug 14, 2021

"Unfortunately not a 5-star experience"

6.0

Although the hotel was fine, it appeared rather dated with very slow elevators and the value for money is questionable. Rooms were clean, but the service all over the property were not really up to standard for a 5 star hotel. Check-in was slow and and the Gatsby Spa did not change our booking as requested telephonically, so we ended up not going at all.

Helpful?
W
Warwick
Verified booking
Standard Room
Stayed in May 3, 2021

"The mediocrity "

6.0

The hotel is in need of a facelift. The rooms are comfortable but not 5*. There is a palpable lack of management presence. Breakfast on Saturday was very chaotic. Having to rely on waiting staff to bring milk for cereal and coffee is a terrible idea. There are not enough of them. Check in was slow on Friday evening. The staff just don't seem to have any basic manners. They are constantly shouting at one another and ignoring customers. A bit of basic etiquette. That isn't to say that they are malicious or intentionally rude because one on one each of my interactions was positive. In general though there is a disconnect between the star rating and the general service level. You should not have to ask to have things done at a 5* hotel. The staff should know to take bags to rooms, service rooms, notify customers when there is a water problem... etc.

Helpful?
C
Chris
Verified booking
Standard Room
Stayed in Jan 5, 2021

"Good"

6.0

Large, clean, very nice room...zero complaints...until you open the drapes. ONLY get a high floor. We were on the third floor (lobby level) and the view was garbage. Dirty grounds, hoses everywhere, really nasty for the price. They should greatly reduce the rates on lower floors...I would have gladly paid more to be higher. Again, great room but get above the horrific view.

Helpful?