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7.8 / 10 Guest Rating

The Cascades Hotel at Sun City Resort

R556, Moses Kotane, North West, 0316, Moses Kotane, ZA

The Cascades Hotel at Sun City Resort - main view

About the Property

Indulge at the Spa: Treat yourself to massages, body treatments, and facials.
Adventure and Entertainment: Safari outings, a casino, and a golf course are just the beginning.
Fine Dining and Recreation: Enjoy international cuisine, 24-hour room service, and multiple bars.

Pamper yourself with a visit to the spa, encounter local wildlife on a safari, and enjoy recreational amenities like a casino and golf course. Book now to experience luxury at The Cascades Hotel!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Arcade/game room
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
Nightclub
No single-use plastic stirrers

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

Available Rooms

Luxury Family Room - Photo 1
Luxury Family Room - Photo 2
Luxury Family Room - Photo 3
Luxury Family Room - Photo 4
1/4

Luxury Family Room

1 King Bed and 1 Double Sofa Bed355-sq-foot room with pool views Internet - Free WiFi Entertainment - Satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Luxury Family Room

Non-refundable
Breakfast Included
20% OFF$386.2

$308.96

Includes taxes & fees
Superior Luxury Family Room - Photo 1
Superior Luxury Family Room - Photo 2
Superior Luxury Family Room - Photo 3
Superior Luxury Family Room - Photo 4
1/4

Superior Luxury Family Room

1 King Bed and 1 Double Sofa Bed355-sq-foot room with pool views Internet - Free WiFi Entertainment - Satellite channels and pay movies Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Turndown service and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Safe, desk, and phone; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling binNeed to Know - Housekeeping on request, no rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneAir conditioning

Superior Luxury Family Room

Non-refundable
Breakfast Included
20% OFF$430.39

$344.31

Includes taxes & fees

Guest Reviews

7.8
Very Good103 verified reviews
AI Summary

Guests highly rate the outstanding service and frequently praise the excellent facilities.

Categories

Cleanliness6.8
Service8.3
Location8.3
Room Quality7.3
Amenities8.8
Value for Money7.3
Food and Beverage7.8
Overall Experience7.6

Select topics to read reviews

N
Natacha
Verified booking
Standard Room
Stayed in Jan 23, 2020

"Awesome"

10.0

Great stay!!! Went for honeymoon!!! Too much to do so little time

Helpful?
V
Verified traveler
Verified booking
family_with_children
Standard Room
Stayed in Jan 8, 2020

"Good"

4.0

What was once an impressive 5-star hotel is now a disappointing experience. Lack of investment means it is very dated. Only one out of three lifts working most of the time. Sun International should be ashamed. This does not represent a 5-star hotel.

Helpful?
L
Lizanne
Verified booking
family
Standard Room
Stayed in Jan 5, 2020

"Exceptional"

10.0

Friendly and accommodating staff. Beautiful setting around the golf course. Vegetation beautiful and view from window was breathtaking. Breakfast was delicious and we enjoyed our stay.

Helpful?
L
Letitia
Verified booking
Standard Room
Stayed in Dec 18, 2019

"Holiday"

8.0

I really enjoyed my stay; service was not always excellent, but acceptable. I would stay there again in the future.

Helpful?
A
Andrew
Verified booking
family
Standard Room
Stayed in Oct 8, 2019

"Good"

4.0

The food and beverages were reasonably priced. The Pool was nice. service staff need training. The beds need new mattress's (they sag on both sides). Our balcony was never cleaned, and the patio table/chairs were falling apart!

Helpful?
W
Warrick
Verified booking
Standard Room
Stayed in Sep 10, 2019

"Exceptional"

10.0

It was amazing,only problems need to sort the lifts out

Helpful?
F
Fiona
Verified booking
family
Standard Room
Stayed in Aug 28, 2019

"Excellent"

8.0

A beautiful hotel. For a five star hotel it had a few disappointing points. A lot of the crockery was chipped. Being attended to at breakfast also was very slow. The room we were assigned to hadn’t been properly cleaned so they put us in another room where the air conditioning didn’t work. They only came the next morning after I asked twice for it to be checked.

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Aug 26, 2019

"Excellent"

8.0

Very old and dilapidated. But great friendly staff, and amazing setting..

Helpful?
V
Verified traveler
Verified booking
family
Standard Room
Stayed in Apr 13, 2019

"Excellent"

8.0

Great for family fun. Well staffed but lack proper training. Room disappointing- shower difficult to use. Not 5 Star hotel.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Apr 4, 2019

"Good"

2.0

Dining room waiters need to be trained to a 5 star standard. Broken cupboard doors in dining room need to be rehung. The hallway on the 5th floor leading to our bedroom smelt damp and musty. In the bedroom the windows had not been cleaned recently, there was no desk lamp, the AC was totally ineffective and the TV, refrigerator and coffee station failed to work during the second night we were there. One ply toilet paper is unacceptable in a 5 star resort. One light bulb not working in one bedside lamp.

Helpful?