San Antonio Marriott Rivercenter on the River Walk

This a great hotel, very convenient location, all the amenities you need, whether for a business, convention, couples or family trip!

My staying at San Anthonio Marriott Rivercenter was very pleasant. From check-in to check-out, it was seamless. I was well recognized as Marriott Bonvoy elite member. Even when I arrived early in the morning, I was accommodated and was allocated a room on the M-Club Lounge floor. The dining offering at the lounge was very good. The location to the Convention Center was very close and great. Despite being a large property, the atmosphere was serene and secure. Though 9 days after check-out, I'm yet to be credited with my points and night stay, and the incidental charged to my card is yet to be returned to my account. In summary, this is an impressive clean and noiseless facility with friendly staff. Very appreciative for making our stay enjoyable.

We were in San Antonio for a conference and so were 20,000 other people and the hotel was FULL but every staff member we came in touch with treated us like we were the only people they were taking care of… the check in was quick, our bags were delivered quickly, we he house keeping (shout out to America who cleaned our room all week- she was so friendly and kept our room spotless!) the Starbucks staff was friendly and made GREAT lattes, every single person was so good at their job and so good with all of the people staying at the hotel. The hotel itself has big rooms, comfortable beds, good showers and good WiFi throughout the hotel property. The views from our room 2506, were STUNNING and we loved watching the rain storm from our room. The elevator system is fast and very secure… and the concierge level serves good breakfast and coffee and water and sodas and snacks all day long! I highly recommend staying here… it was a fantastic experience.

The service at the hotel was top tier all the way around, from check-in and assistance at the front desk with Ashunta, service at the restaurant, service in the ballroom for breakfast and lunch during the Women's Convention, to the bell stand service and help in the FedEx office.

Damen, the man who helped me with my luggage was a outstanding representation of the Marriott.

Could use a designated smoking area

My experiences with Marriott are always incredible, but this one was especially special. Cheyanne was absolutely amazing. We were in town for a women’s convention with thousands of attendees and ended up checking in a little late. Because my mom is a Titanium member with Marriott, we were hoping for room options, but there wasn’t much availability left. Cheyanne took the time to look through every possible option and was ultimately able to place us in an executive suite. I truly appreciate the effort she put in to help us. She was so kind, patient, and genuinely wanted to make sure we found the best option possible. Her customer service was exceptional, and she made our stay even better. Thank you, Cheyanne!

Great hotel. M Club was wonderful.

Then entire team are truly exceptional. The front desk manager and her team has patience and expertise that truly calms the travel weary. Bell men are patient and kind. Renee Bridget and the entire concierge staff and Renee's dining team aim to remain top notched in the state. Lady Bridget's smile accentuates the lounge visitors day. Thank You Dream Team for adding to the lives of others.