WoodSpring Suites Quantico

Dior at the front desk was very polite and she made our stay very pleasant she was very accommodating to our needs.

Nothing

All

There was no complimentary breakfast provided.

The shower pressure was horrible. There were no cups in the room only the absolute bare minimum was provided. The pillows were postage stamps and were the flattest I've ever seen/felt.

great experience. neenee and gabby are really the best

Dior was amazing at the front desk! The entire staff was overall amazing! Very clean and spacious!

I loved everything!

Loved the staff very nice people

The toilet was dirty (photos included), the fridge still had someone else’s used water bottles sitting inside, and the overall condition of the room was completely unacceptable. This wasn’t a minor oversight. Rather, it was a clear lack of basic cleaning standards. What makes this even worse is the location. This hotel markets itself to military and government personnel and sits just minutes from a major USMC base. There is no excuse for this level of filth. When I raised the issue at the front desk, the response I got (on a Saturday, no less) was dismissive and frankly insulting: “it was only two hairs on the toilet.” That tells you everything you need to know about how seriously they take cleanliness and customer service. We checked out immediately and had to escalate to corporate just to ensure this stay was properly documented. As of now, they still have us listed as checked in at the property, which raises serious concerns about billing. I don’t enjoy posting photos like this, but people deserve to know what they’re walking into. Do not waste your time or money here.

Great experience & customer service!