Courtyard Akron Fairlawn

Sfd

No TV service Was originally told maintenance would come to look at it. 4 hours later went to front desk and was told it’s been out since Friday. Possibly would be fixed by Sunday morning. Sunday it wasn’t fixed yet so bought suggested cable to go from iPhone to hdmi ($50 ) only to find out no way to adjust volume ( max only ) and connection timed out ever few minutes. So no Sunday football For the hotel brand and price point extremely dissatisfied. Towel rack by sink falling off the wall 2 towels 2 hand towels and 2 wash cloths and no floor mat for a reservation for 2 adults

There wasn’t any food for breakfast. They were out of everything. I had my 90 year old father there and I couldn’t get him anything for breakfast.

I expected my room to be luxury and smell good. My fridge did not have a freezer and I wasn’t pleased with my shower at ALL.

Our soap was open and used in shower, body was empty. Tried to call front desk and just rang, no answer. We stayed the night for the Akron Marathon and were awoken at 3am by loud music and yelling from the parking lot. Tried to call front desk with no answer and the yelling continued outside for at least 30 minutes. Could not fall back asleep and we were concerned. No one at front desk in morning to talk to and only had a phone number listed to check out.

You canceled my reservation and when I arrived you were sold out. I pre checked in and when I arrived there wasn’t a room.

Great service, clean rooms - no complaints

Everything was clean and the staff were super friendly!

The room was not very clean. The bedding was deplorable. Air conditioning was sub-optimal. There was water leak in the room. The bath tub had random drill holes in it. The soap / shampoo containers were empty.