DoubleTree by Hilton Buffalo-Amherst

I stayed at this hotel for one night. The front desk staff were friendly and efficient—and the cookies were a nice touch! Unfortunately, the property itself is showing its age. The bathroom was very small, the toilet didn’t flush efficiently, though the shower did have plenty of hot water. The wallpaper had visible wear, with some areas peeling away from the wall, and the door required a firm push to close completely. Around midnight, when I was trying to sleep, there was noticeable noise from the back parking lot that sounded like people chatting or having a small party. On the positive side, the bed was comfortable, which made for a decent night’s rest overall.

First Room had mold, it took them a while to give another room that was decent but towels were dirty and was not properly prepared for three person, while the booking is for three. The hotel is old and would not recommend it.

Staff was very attentive, and polite. While the room was comfortable, it could use some attention, as there were signs of age, and wear. The swimming pool area was very nice. The pool is indoors... The water was a comfortable temperature, and the room the pool is in was very warm, making our swim very nice and refreshing when we left the pool area. All in all, it was good value for the money

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Everything was awful from the 2-hour delay at check-in to not having any toiletries in the room to not getting the correct type of room...

It is so so

There is no breakfast

Property is really old and not clean

It was located in close proximity to our family reunion activities. The room was just right, very comfortable and quiet.

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Pillow smelled of disgusting mold, chips on all furniture, pealing wall paper, gaps in cheap flooring, nasty shower especially shower head