Clarion Pointe Beckley

Romm was still occupied. Given another room and the land phone did not work and the TV remote was missing. I had to go to the front desk and tell them about the missing remote. They gave me 2 to try. Neither worked. I took both back down to the front desk and told them I was not staying.

Friendly staff and good location

Little pricey

Terrible … don’t advertise a breakfast if all you have is bengals, waffles, coffee. No eggs, no meat, no juice, no rolls.

I booked my room through expedia. Upon checking in, they said my card hadn't gone through. I was advised to pay for a room using my card again, and contact expedia to cancel the room I booked. Expedia said my transaction was non refundable, and I was charged for the room at the front desk. It cost me $237 for a room that didn't have working cards for the door lock. I was totally scammed.

Floors were dirty, lock on the door was broken, air conditioner was filthy and loud. Sounded like the fan was broken. 1.5 star motel at best

THE GENERAL MANAGER KINDLY APPROVED A FULL REFUND FOR TERRIBLE ROOM CONDITION, BUT SOMEONE AFTER THE FACT REFUSED TO OK IT WHEN EXPEDIA REACHED OUT TO SETTLE THE ISSUE. BIG DISAPPOINTMENT FOR US AT THAT LOCATION. WE OFTEN TRAVEL THROUGH THAT AREA.

Very good room, very clean, and a much cheaper price than other hotels near by. Front desk clerk was very personable. Do recommend this place to others and would stay again.