Clarion Pointe Beckley

The hot water was very hot, but only long enough to fill about 2 inches of water into the bath tub or run the shower for about 3 minutes, then it went ice cold. Non-functional microwave. Curtains in disrepair and did not fully close despite being on the ground floor. A desk lamp that was rusted and looked salvaged from 1974.

Several reasons; Poor breakfast bar, not much there compared to other motels/hotels in the area, and we've stayed at many of them. As we were leaving that morning, and lucky we didn't step in it, but "large" dog poop on the concrete right outside the main door. Another item which definitely set us off was the fact, we go ready to take a shower and there was NO hot water. When I went to the front desk to inquire about, I was told they had just turned it back on and it would be about 10 minutes. Well I waited around 30 minutes and decided to take my shower and what did I have, "ice-cold" water. Not fun taking that kind of shower. We won't be staying here again. It's a shame we used 20,000 points for this stay.

Room was close to entrance.

Air conditioner worked.

The pool was not open as it advertised online. The place to take our dog to go potty was a 4x6 maybe piece of fake grass. Absolutely not pet friendly. The breakfast was nothing like described online. Very limited. No hot water, took a luke warm, that is being nice, shower. Sink would not drain. For $180 defiantly not worth it. Not even close.

The back side of the establishment was kind of an eyesore but the front was good

The pool area

Room was clean and fairly comfortable.

Not enough rooms for those with mobility issues. Had requested a room in advance close to entrance or elevator and upon checking was told none were available. If I had known that in advance I would not have stayed there. It was very difficult getting my husband who uses a walker and is on oxygen to the room. Parking was horrible. Not enough spots for people with handicaps. Too dark out back and the back lot looked like a construction zone.

Very friendly staff!! They were all willing to answer ?’s i had about places in the area. I rate this hotel staff 💯

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