The Westin Great Southern Columbus

Had a great week long stay in this hotel. The room was wonderful and my dog and I felt very welcome. Ended up snowed in here and the hotel restaurant staff (Michael and Kee) were honestly world class, the best service i have had in years. They made a snowed in weekend a delight and I am so grateful

Very outdated rooms, moldy smell, everything was falling apart.

The historic feel.

The room was very small for being a suite. The bathroom door was very narrow. Lighting in the room was terrible.

Staff was wonderful. Bed was very comfortable. We loved being able to have our two small dogs with us. The historic architecture is beautiful.

There is some maintenance issues in the bathroom -- fan doesn't work, mildew in shower grout, minor damage to door. The ice machine on our floor was out of service. It would be nice to have a microwave in the room.

For context of this review, titanium elite Bonvoy member with over 700+ nights, so been to quite a few hotels on all ends of the spectrum. Overall experience: 4.7/5 Beautiful lobby, EASY and fast check in, and absolutely friendly staff throughout our stay. Nice classic old world hotel vibe! BAR/RESTAURANT The bar and restaurant is lovely. We love a good hotel bar. Prices were as expected for hotel in downtown CMH, and staff were extremely pleasant. Elites get free breakfast for 2. Highly recommend! STAFF Front desk checkin was 5/5. Polite, kind and prompt. Also want to thank the other front desk staff member who efficiently handled a maintenance issue in room. I must also specifically thank Director of Operations Nyeema Smith. She was kind enough to accommodate a next level room upgrade - much appreciated! ROOMS Thanks to Nyeema, we were fortunate enough to get one of the two presidential suites. 1500 sq ft, 1.5 bathrooms with a large jetted soaking tub in master bath. An amazing room! We had a huge table, awesome wet bar and a huge living room. Because of the unique property, the rooms can and do vary widely in size. The corner suites are also really nice. For convenience, I’ve attached a photo of 4th floor room layouts. LOCATION Great location in southern downtown. Very short walk to columbus commons park, theaters, food and drink as well as close proximity to German Village and Short North. PARKING It is admittedly pretty tight and typical downtown prices for parking. I believe valet is $40/nightly. We know the area and opted to do a meter just down street for a few hours (most need to be paid 8 am - 10 pm Monday-Sat) and utilized free Sunday parking. MISC These aren’t complaints, just stuff I’d want to know if I were the GM or a potential guest… The hotel is historic and appeared only one of two elevator was working - no issue for us. The shower is tiny in some rooms (including ours, but we wanted the large tub) and large in others. There is also a bit of a musty smell, and don’t expect modern and contemporary furniture or designs. This also means some rooms are kind of dark by “modern” standards.

Great location

DO NOT BOOK THIS HOTEL! Book a different Marriott in the are! Parking is a scam! The only parking lot WILL ticket you even though we have proof of paying overnight, just for stopping by to drop off luggage for 5 minutes! Then, got sent to collections by the ticketing company! Too old and outdated of a hotel to be worried about making sure every second of your parking is accounted for - $200 extra later. Book any of the other 10 Marriotts close by.