The Westin Great Southern Columbus

Most everything.

The shower.

We really enjoyed our stay there. From the Valet Parking, the door attendant to the staff who went above and beyond to make sure we had a pleasant stay. Everyone was so friendly, and helpful. The rooms are spacious, comfortable and very clean. There are suites and regular rooms. The restaurant food and service was very good , we really enjoyed it. There is a bar in the restaurant that is stocked with all kinds of drinks. Something for everyone. We were there last year and have seen great improvements in guest services and cleanliness. I highly recommend this hotel for a comfortable and pleasant stay.

The stay was great....EXCEPT the mind numbing boom boom from music that SHOOK THE WINDOWS! It was late before we could sleep. During this time, we had to BLARE the TV so we could hear over the noise. We were on the 4th floor....Cant imagine what the lower floors experienced.

Loved

Nice location on Main Street in downtown area . Valet is plus property very old updated but with old style from 90’s I don’t believe this property deserves 4 stars rating. It’s very average basic hotel should should not cost more then 120USD per night

Although the room was clean

We went for women’s NCAA tournament and stayed where team was staying per NCAA . The hotel staff was nice but our room suite was really dated. Carpets in hotel look like they need a good cleaning. The staff in all areas of hotel were friendly and helpful. Come on Westin clean the place up. Stayed in room 483 and room had terrible view. The hotel has great location so that is a plus along with very nice housekeeping and staff

While the service was great, the actual room itself left a tremendous amount to be desired. Upon arrival to our room, the electric lock on the door was malfunctioning and took at least 5 minutes to enter/exit the room each time. We noticed most of the doors looked "broken into" and saw multiple rooms with an engineer working on the locks. Inside of the room, the ironing board was broken and kept falling over, the tub seemed partially clogged and any shower over 2 minutes meant standing in 2 inches of water, and the toilet seemed to continuously clog and/or run all night. It was a very disappointing experience, in which we were always anxious walking back into the room not knowing what was going to break next...