Quality Inn & Suites New Castle

My dog the first night was a little anxious and the staff assured us that he was not being to bad. I will stay here again.

Une chambre calme et des lits très confortables. Un très bon accueil à l'arrivée

Our stay was wonderful!

Nothing

The trips was nice and hotel worked with my family. I appreciate that !

Gave out of toilet paper and tissues on last day.

A solid, pleasant option. Not fancy, but clean and comfortable. There was a full house and I didn’t hear my neighbors at all, so that’s great. Note that there is no elevator at this property. Didn’t bother me but if you have mobility issues, make sure to ask for a first floor room. Shower was decent and bathroom was clean. I’d stay there again.

Room size and beds were ok. However the room was not very clean. There were bloody looking small stains on the wall. The carpets were pretty filthy. The only positive was the staff was very friendly and welcoming

Good staff. Very helpful.

Nice staff, very helpful.

Being honest, the facility needs updated. BUT (!) having said that, the end result is even more important. Usually, hotels that become old, also have staff that gives up. Not here. The staff is not just very nice and helpful, they are proud of doing their best and it shows. The hotel, despite the shortcomings is CLEAN, which, to me, is the most important thing when it comes to a budget friendly solution. I would advise the ownership to help their people by giving them a place as good as their work ethic. To the people who work here; thank you. Our stay was a pleasure.