Sawgrass Marriott Golf Resort & Spa

I did not like the room felt old

The rooms was outdated for $400 and building had rust needed work. Patio door latch was broken wouldn’t open. Beds were hard and pillows were flat. Not a 4 star resort. At least the room/building I was in.

Rooms need urgent updating! For a hotel that charges 350,00 a night without breakfast could be a lot cleaner

Once upon a time this was the place to stay in Ponte Vedra and I had done so many times. Now the hotel rooms are very outdated, have a bad smell and dirty. This was the case when I stayed last year but I figured I’d give them another shot. Big mistake - it’s even worse. When we arrived people were complaining at the front desk about their rooms and making switches. That should have been a red flag. This time our anniversary was completely wrecked and we actually had to leave. Our room had a horrid smell - we didn’t know if it was sewage, gas but we couldn’t breathe. We felt certain it was in the ventilation - possibly in the bathroom (which looks like a college dorm room). It was also dirty and the dark wood work worn and chipped. The hotel front desk indicated we couldn’t be moved until someone came up to verify and try to fix it. Housekeeping came with a bucket of soap and water he threw in the sinks and toilet. He then agreed there was a serious issue. Hotel management tried to accommodate by moving us to what they said was the last room in the hotel available. It was a double bed instead of a king, tiny, smelled of mildew (maybe mold?), broken refrigerator and shelves missing. Probably why it was the last one available (which I doubt). Given there were no more rooms we had to leave. On our way out another person staying asked if we were leaving from troubles with the room. He told us he had huge problems with a smell in his room and had to be moved. His new room also smelled and was dirty but he lived too far to leave. I truly believe there was a larger issue but given the full capacity management had to cover it up. So much for our anniversary - we lost out on golf for my husband, a spa day for me and what should have been a special stay. Instead we were driving home at midnight, highly disappointed. What else should you know? Property itself outside is beautiful. Golf courses obviously top caliber. Personnel - most friendly but they are way understaffed. The manager actually had to help us move luggage between rooms and when we had to leave. We have no issues moving luggage - it’s custom at a Residence Inn or Comfort Inn, you’d hope that wouldn’t be the case at what is supposed to be a top rated resort. Everything else - find another hotel. Jax Beach isn’t too far away. With such a beautiful property and world famous golf course you’d think Marriott would do a sorely needed renovation as this place should and could be a gold mine. I’m saddened by how dilapidated the rooms have become and hope they will take action given so many other reviews are similar to mine.

Oh my God. Is there a more spectacular hotel than Sawgrass? The area and grounds are breathtaking and the entire operation is upscale. A golfers Paradise. Just taking a walk through the grounds and enjoying the landscaping is so enjoyable. Everything is meticulously kept and service personnel so accommodating

The hotel is old - and we ended up staying at the villas instead of the hotel. And the “villa” is actually a small, old looking room! It had a tiny patio with old furniture overlooking some kind of wild grass. And what made me mad and made it worse was the price- one night for $417 dollars. Ridiculous!!!

We stayed her for 2 nights during the TPC Players tournament. The hotel property is beautiful and so convenient to the golf course (obviously). Our room was in the Villas section and as the other reviews have said, they are very dated and in need of renovation. Our room was clean, however, the ironing board was broken, it looked like the top of the toilet must have broken and was replaced with a top that didn't fit. Nothing major, but for the price you would expect more from Marriott.

This is a nice hotel. I stayed at a conference rate, but I doubt I’d stay here given their normal rack rate. Couple good places to eat on the property and also a Starbucks. A couple of shops to purchase clothing including golf apparel. Several restaurants within walking distance and another that a free shuttle will take you to on the shore. A private beach is also available. Wi-fi in both the room and the conference rooms worked well. Meeting room acoustics were good. The temperature were on the chilly side, the thermostat said it was 66F. Breakfast, lunch and snacks were all good.

Booked TPC sawgrass experience through TPC vacations. Process was easy and expensive. Nipa Polnoi was very informative and helpful. Marriott TPC Sawgrass Given family of four, they recommended the Villas which was a one bedroom suite. We spent one night there and moved to the main hotel due to dysfunctional amenities and dirty conditions. The villas are worse than the dirty apartment you wouldn’t let your kid rent in college. They are past their prime and need to be demolished. The main hotel is a solid 7/10 and a huge improvement from the villas. The hotel is very convenient to the golf courses. Dye’s Valley Excellent course. Well maintained. Great warm up for the Stadium. Stadium Will reviews independently but it was completely spectacular and exceeded expectations in every way. Summary Marriott hotel is mid at best. DO NOT LET THEM PUT YOU IN THE VILLAS.