Best Western Owego Inn

Old hotel with kenmore apliances since 70 or 80s, rust and mold, dingy looking, double beds are full beds and not queen so hard for two adults to sleep in one bed. Breackfast was ok. Beds were pretty comfortable.

considering the occupancy rate when we were there, the quietness in and around our room was very good. the breakfast menu is excellent. Not just continental fare like much of your competition. Front desk staff and all other in-house support staff were great. Only thing we found that needs attention (room 202) and maybe others was the shower curtain. There's only one panel to the curtain which needs to remain inside the tub, but there's usually a second panel that goes outside the tub. the combination of the two does a much better job of keeping water from going outside the tub and getting the floor wet. I've seen the two panel setup work very well at other installations that we've stayed at.

It was conveniently located off the highway while we were driving from NYC to Niagara. Needed good sleep and breakfast although I’m not a fan of the powdery dehydrated eggs. (Am a little spoiled by Holiday Inn Express eggs). Room was decent for a night stay.

Bathroom was very dirty. You can see that housekeeping was horrible. Bedsheets were wrinkled and untidy. The place was decorated poorly. Carpets were old. Toilet paper roll was a leftover roll from before and there was not even an extra new roll. Toilet bowl was also very dirty. White towels were yellow! Extremely unsatisfied with the standard.

We did not like the fact that the bathtub was way past filthy - thick brown "ring" around tub - drain clogged with a great deal of hair. We also did not like that the room was not cleaned or serviced during our stay.

Bed is so wet and dirty

This Best Western has a welcoming atmosphere and is clean. I did wish rooms were cleaned daily, but I didn't ask about it until we checked out!

Clean, very nice decor!

The room was not the cleanest. I cleaned and wiped down all surfaces with lysol wipes. The temperatures outside was in the upper 90's. I set the thermostat in our room to 70 each day and each day we would return to our room and it would be hotter and the thermostat would show 88 or above although it was set on 70. It would take the room 4 to 5 hours to cool down to the temp set on the thermostat. I asked the staff and after numerous complaints was told that the thermostat has a motion detect sensor and if there was no movement in the room, it was turned off. So, while we were thinking we were going to return to a room that was a cool 70 degrees, we returned to a room that had no a/c all day and was slow to cool down. On Wednesday, 06/25, we returned to the room and waited until almost 2 am for the room to cool down to 74 degrees. It was a horrible stay. We had the room booked from 06/22 to 06/30, we were told we had to ask for housekeeping otherwise they wouldn't service the room. My husband and I took out the trash and cleaned our room each day.

The river view.