City Express by Marriott Petoskey Harbor Springs

I liked the beds.

Breakfast option wasnt good.

We were not informed prior to our stay the inn was under construction and during our stay the door key system was down . And there was no elevator.

Cost and location

No elevators for the upper floor.

Location

Hotel going through exterior updates. Needs much interior updates too. Looks like some rooms had water damage and they had fans running. Our room smelled musty. You have to call the front desk for a room clean and fresh towels, we stayed 4 nights, called the front desk never showed up, called again the next day they finally came. Not worth the money at all. $25/night for a pet.

We checked in and went to the side door to walk to our room. There is construction going on outside, but we figured the room would be fine. Got into the hallway where some of the rooms are, and there was ceiling tiles missing with pipes showing. It seemed like there were some repairs going on with the pipes going all the way down the hall. Went into our room and was instantly hit with a mildew musty smell. Walked over to the curtains to shut them, and the carpet was squishy/full of water. We refused to stay in that room as I am pregnant and the rest of the hotel was booked. Crazy after spending $359 on the room. We had to find a last minute room at a different hotel which was super stressful as we drove from a couple hours away. Ended up staying at the Odawa Hotel which was much cheaper and way nicer.

I went to check in and they did not receive any info from hotels.com. Good thing my extended family was staying in the area I would have had no where to stay. EPIC FAIL hotels.com and Quality Inm

Parking lot very poor lighting. carpet in room ripped up, 60 F. Air Conditioner either on or off. No temperature control. Walking in the room was like going into a freezer, plus very loud. Big bug in the folded towel. Mold around the edges in bathroom. Rude receptionist. Only cold breakfast

Staff was friendly, beds were comfy, room location on main floor was really nice & very quiet all night. Didn’t hear a thing outside or inside the whole night.

You are advertising a hot breakfast but it wasn’t hot. It’s basically a continental breakfast. It was still a good breakfast for me.