Vespera Resort on Pismo Beach, Autograph Collection

Todo estuvo perfecto

Great staff and wonderful atmosphere!

Very good customer service. The rooms are nice and spacious, clean, and the staff are all very friendly and cordial. Location is perfect and I highly recommend it.

The stay was amazing, had a great view of the beach and staff is very friendly and accommodating.

The facility was awesome. Gorgeous. The reason it didn’t get a perfect score is there was a beautiful bathtub that once filled (an hour later) the temperature was warm. I brought it up to maintenance and they refused to increase the temperature. They said it would be scalding. The view was magnificent. The room gorgeous and spacious and beautiful. Great view of the ocean. The food delicious. I went for a training event. The conference rooms were also perfect and comfortable. For the quality of room, comfort and view, the price was reasonable

My reservation was cancelled the week prior to my vacation, despite having booked in January. I was first informed that there was construction, then that they were oversold. I checked on other sites to see if there was availability after I was told the room I booked almost two months prior was no longer available and I found rooms on more than one external site, including American Express. The "help" I was offered by two separate people while trying to address this issue was to rebook at a nearby Courtyard Marriott, which I was encouraged to do as it would "save me money" - not an objective I had for my vacation. I was then told they could move me to a non-Marriott property next door at a lower rate. Again, not the idea I had for my vacation. The final solution was to move us to the next door location for no charge. We had a friend joining in town the first night, so we finally chose to accept that solution. To say that I was disappointed is an understatement. The room was very basic, aging, and I would not even shower in the bathroom. The restaurant on property was supposed to be open until 9pm and we were rushed out by staff prior to 8pm. We decided to move to the Bacara on 3/25 for our last night and had a hope that we could receive late check out since we lost time during our vacation (and the week prior) due to the Vespera cancellation and the fact that Bacara did not even have our room ready for 4pm check in. That did not happen. I stay at Marriott properties all the time and expect a higher level of service.

The staff was very friendly from valet to front desk to bartenders. One cleaning room was excellent but other room was ignored until multiple calls made. I was given a small compensation which was nice of them.

One of our rooms had very late cleanup and the view from our rooms were not as good as we have had on two other occasions. I was disappointed a bit disappointed that they werent center versus behind the pool but no ones fault.

Very friendly and attentive staff! Beautiful room and views!

Love staying at the Vespera. The location is great (right next to the pier) and the staff are all very polite. We were there this time for my wife’s birthday and they took extra steps to make us feel welcome and that the day was special. We will definitely be back.

Love almost everything about this place. I don’t like that they took the fire pits from the front and turned it into a dining area. The drinks from the outside bar are pricey for them being just eh. Didn’t like that o had to go to the front desk to get pool towels then one night we got tiny towels. Also an amazingly dog friendly place but they don’t have any dog bowls out for the dogs. The front desk staff is amazing and the valet guys are great! The rooms are cozy and comfortable