Burnside Hotel

Friendly relaxing stay, lovely room.

High standard of cleanliness throughout. Quiet environment. Staff member who handled our check in was very courteous and helpful. Teamaking facilities housed in the wardrobe not practical. Had to move clothes out of the way to boil kettle. Only 1 chair in our double room, so had to stand up to drink tea or sit on bed. Breakfast room housed in a different building not ideal, had it been raining. No staff on arrival to greet or direct us. Table top too sticky had to move to a different table. Breakfast included in the price (we chose English) very poor: 1 very small and thin slice of bacon, small sausage 1 egg, 1 thin slice of black pudding, beans and 1 hash brown, half tomato. Toast included was ok there was orange juice and choice of another juice. Long wait approx. 20 minutes for cooked breakfast. Asked for cafetiere coffee and warm milk . Warm milk didn't arrive, and coffee very weak, and not very hot. Cereals, yogurts, fruit ,pastries would incur extra cost. We would not choose to stay in this hotel again.

The reception was very kind

Staff were exceptional 👌

Nothing to dislike

The property , was in a lovely setting, with its pub within the grounds. The first thing that hits you is how clean everywhere was this indeed flows into the rooms which are equipped with amazing facilities for your stay and were of a good size , with the comfiest of beds to sleep in , with a large on-suite bathroom too . The staff were super friendly and helpful, nothing was too much trouble. There were 7 of us in our party and the accommodated us in the restaurant for the three nights we ate there with lots of choice of fabulous tasting food from their menus. They even sat us all together for breakfast too which once again the food was so very good with lots of choice with plenty of tea and coffee flowing , table service was really good to every time we were in the restaurant.

Sometimes the car park can be limited for space, there is a £5 charge per night too. It would be to have a fridge in the room .

Very well maintained hotel, freshly decorated and pleasantly furnished in a modern, imaginative style. Very comfortable bed and a good bathroom with excellent shower. Our room (11) faced the woodland so was very quiet. Easy parking on site for a small charge. The food at breakfast and in the adjoining Cask & Tandoor bar/restaurant was of very good quality. Service from the staff was of the highest standard. The young ladies at breakfast were impeccable in their manner, efficiency and thoughtfulness. They carried out their tasks with great charm and dignity. Our stay was enhanced by the presence of Minty who from our arrival was a delight to converse with. Each day she greeted us warmly and took a friendly interest in our plans, giving us very good advice on how to enhance our visits to the local area. Burnside is an ideal place to stay for Stratford and the surrounding area being a very short drive or brief walk from Stratford's attractions. Having booked a return visit already I'm sure it will be the second of many.

Nothing.

The place was spotless. Beds comfortable. High quality bed linen. However the rooms are not soundproofed - at all. We could hear the couple next door chatting on the phone and things. This would NOT be a hotel for a romantic break away which is a shame as it is a lovely hotel. Couple of other niggles - the aircon didn’t work. This was one of the reasons we had chosen this hotel due to weather forecast being warm. Also if anyone is not taking toiletries expecting L’occitane, they have changed the range being used.