Number 82 The Unthank

Pleasant apartment close to city centre. Comfortable bed and feather pillows a nice touch. Also robes and slippers. Cleaning OK lots of chrome some a bit tarnished but that doesn't bother me. A fan was provided which was nessasary as it was a very humid night

Two of us stayed one night in the midweek and booked the day before. The apartment hotel was very good overall in a location close to Norwich city centre with only a 15-20 min walk to the main shopping centre. There are also a few shops and a friendly pub just opposite. We only saw inside one room as seen in the official photos. It was a double room on the first floor and quickly reachable from the carpark up outdoor stairs. The carpark was not busy - we had received a message saying it was unlikely to be full (places are limited to 13 and not guaranteed). Our room had a small kitchen in the open plan bedroom area with two ceramic rings as well as microwave and fridge with freezer compartment and enough crockery and pans for two, and a separate room with shower and toilet. Tea, coffee and biscuits were provided and there was shaving and toothbrush kits in room if needed. It would be useful to have a key drop facility as there are limited concierge hours and it is unclear how to leave early other than leave keys in an unlocked room. We waited until 8.30 opening but would have preferred earlier. A call to a 24hr number was answered quickly-the person we spoke to did not have an answer to our question and could not reach anyone to find out. We also noticed some other guests had confusion checking in outside of concierge hours also calling the 24hr no. This aspect could be improved. There is at least one wheelchair accessible room on the ground floor which was identified as such.

Not as good as other stays the apartment I stayed in seemed less looked after and no air con for a warm night won’t stay in this apartment again (Norwich castle ) as this seemed smaller but all were charged at same rate of booking - was woke up at 5.30am by some random bloke trying to access apartments and slamming doors when I checked out he was in the reception asking if I would let him in with my keys - random experience so won’t be back in a hurry and will check out other apartments in Norwich

Really enjoyed my stay, very well appointed room and a super comfy bed.

Short supply of soaps, Short supply of crockery. Convenient for town and university

Fabtastic check in, room was super comfy. Bit short on toiletries and shower a bit mildly but otherwise was perfect. Shaun on checking in and I go on the city was superb We wantEd to stay another night but you were booked so thinking tomorrow night if you can fit us in?

Very impressed with the room, had everything one would need.

Room was comfortable and well equipped. Location excellent, we chose 82 because it was on a bus route but found we could walk into the city centre. Local amenities plentiful with a Tesco express next door, a couple of pub/restaurants, Chinese takeaway, fish and chip shop and Caffè Nero all nearby. Also easy to drive out of Norwich if you want to visit the Broads or the coast.

Stayed in the Norwich Castle room, perfect size for my one night stay. Does face the road so you hear the noise from the pub across the road, but I was out that evening so didnt bother me. Had everything I needed and more. Conviently placed. Concierge was so friendly too!! Had the best welcome.

Good location with the facilities you’d need. Decor was up to date and modern but a couple of issues for me personally. The bathroom handle was not secured meaning it came off in your hand and made it very difficult to exit the bathroom, bordering on worrying but I managed it. It was windy on my stay so could really feel the wind coming in to the room through the front door while in bed, a little draught excluding would help. The room appeared clean however after dropping the bathroom door handle and it falling under the bed, I could see that cleanliness was just surface as under the bed was filthy.