Number 82 The Unthank

Very good staff very helpful lovely rooms if I had 1 fault we couldn’t get the thermostat to work in the room to turn the heating up so the room was a little bit chilly

Cleanliness could have been better but the biggest issue was no heating or hot water for the 2 nights we were there which totally ruined the weekend. Honestly if you are going to visit in the area I would say, don’t waste your hard earned money, stay elsewhere. Definitely not worth the cost or the risk of having cold showers during your stay. I complained to the manager on our departure who has since sent me an email offering us a free 3 night stay as compensation. My answer I’m afraid will be ‘no82nothanks’.

Great location for all the attractions, good accomodation, comfortable nights sleep, and the staff were very welcoming and helpful. Would definately book again

Wouldn’t recommend for families, we got put on the top floor even though we booked for 2 adults and 1 child knowing we had a pram, this was a struggle getting it up and down the very steep stairs every day. We did ask to swap for a ground floor room, however the room they allocated us you couldn’t swing a cat in it so I don’t know where we was meant to put the cot, so we had to resort back to the original room. We also had to wait 3 hours to check in due to house keeping, however as you can see from the pictures there’s no way this room was cleaned. I’m not even convinced the sheets were changed, on one of the pictures you can see blood on the bedsheets. When we complained the sheets were changed. The room and layout is lovely but it needs a very good DEEP clean. The location of the apartments is fab, lovely little shops/bars/cafes across the road from the property along with a Tesco for any essential bits. The staff were very friendly and helpful however we would not stay here again mainly due to the cleanliness of the room.

Need to polish the kitchen equipment and basic cleaning of the floor would help. Needs a small maintenance of the property to bring to good standard. The feeling is that the owner gave up on the property. Good location, but need for safety (extra locks) shouldn’t be underestimated. Overall - OK.

Apart from the instructions on how to get in being back to front it’s all pretty straightforward. Couple of pubs close by which are nice and off-street parking is good although a bit tight.

We had an amazing stay and will be back as soon as we can :-)

Excellent coms before arrival, very accommodating & easy to deal with, staff excellent & accommodation very high standard. Good location, highly recommended

Convenient location, very dusty and not so clean. Small room initially and they changed it once there was not hot water. Great parking and easy access. Did not understand how to get keys as we arrived after Concierge hours. watch the confirmation e-mail. Design of bathroom quite impractical. Very do it yourself, the complete opposite of concept of service. Very good for independent solo artists.

Nice looking place but reality not quite the same. A little bit damp smelling and issues with bathroom door handle (too big to get your hand around and turn). Otherwise fine and very well positioned for amenities.