Hawthorn Extended Stay by Wyndham Dayton

I like the breakfast The food was good. I had a great time at the hotel.

Absolutely nothing.

We showed up after making a reservation online. My boyfriend and I got the queen suites. We walked in and was instantly hit with a putrid stench. We then walked into our room which also, stunk. There was what smelt like rotten food in the disposal in the kitchen that spread throughout the room. There were human..fluids on the couch. Stains in sink, build up in the drains of the tub. The furnace was broken and COVERED in dust and grime. We went back and asked for a better room and they gave us another suite. This one was even worse and a literal HAZARD. When we walked in, the smell of mildew hit our noses. There was stains on the couches, but worse. They sent us to a room BEFORE CLEANING IT. The tables had ASH on them (smoke free facility) and there was Marijuana left-overs on the kitchen counter. The furnace look DECADES old and like they hadn't cleaned it in over 20 years. The furnace was broken and it was overall a DISGUSTING and inhumane place to stay. I couldn't even do it for a night. We left and went somewhere else. They are now refusing to give us a refund despite our experience and are CHARGING US A FEE FOR CANCELING. DONT COME HERE. THIS PLACE SHOULD BE SHUT DOWN.

Staff were polite.

There was no hot water after two minutes in the shower. Room was dirty. There was old food in the fridge. The bed was uncomfortable. The sheets were clean but stained with black marks. A mirrored closet door was badly cracked.

Nothing they stay watching your room they try keep ur money

Everything

Nothing

Everything was dirty nasty and and don’t expect quite

The bed was comfortable.

The ice/snow going up outdoor stairs was not cleaned. The room smelled musty. On arrival the room needed toilet paper and water and coffee cups. There was not enough plates or dinnerware if we had wanted to eat in the kitchenette. The entire space needed a good cleaning. One lampshade was balanced on the lightbulb and easily tipped over.

Large rooms!

TV channels were not great.

Nothing

The housekeeping staff broke into our room, stole 4 pair of shoes, a make up bag, 6 bottles of perfume, and a bag of weed. When brought to management attention they paid it no attention until I threatened to call the cops. I then had to WAIT UNTIL NOON the next day for Kumar to get my stuff back from the thief. No one got fired!