Hawthorn Extended Stay by Wyndham Dayton

The location was a good place to be.

There was DOG hair all over er the room prior to me entering. The room was nit completely cleaned and when I inquired about another room they said I couldn’t because there was no more. The staff was very rude!

Cleanliness was not good, walked into the room with crumbs on the floor and crumbs in the fold out couch. Cobb webs and dead flies in the closet. A lot of damage in the kitchen and bathroom. Mice droppings in the cabinets.

Really took personal interest in the situation that brought me to her location and they felt genuinely sincere with the help given!

I like i was able to get away and sleep in a bed. And was able to cook and rela.

Our sheets was dirty. We didn't have big towels only small ones. I paid for a king size bed and a queen bed and got two queen beds. We had problems checking in they gave us someone else dirty room so they gave us a new one but thats the room with dirty sheets and two queen beds. Then they gave us problems checking out even tho we got our deposit they tried not to give it to us over a towel. We are regulars and probably won't be staying again

The hotel was okay. The deposit on Expedia was showing for 100 dollar. Once I arrived The staff stated since it the hotel I picked was upstairs downstair the deposit was 200 dollars. Instead them allowing me to go added it to my bank card so they can hold until I complete my stay. They decided charged me the 200 via cash which I was already skeptical on. The main problem was once I was leaving to check out, I made sure everything was cleaned up property. The staff would not want to return the 200 cash deposit due to the wash rag and the sheet from the bed having little icing on it. It never my attention for icing to be on the sheet but it happens sometime but on wash rag you would clean up with it beyond crazy. Charging 200 for both items you need to clean after someone use is a bit much. The staff was very rude when I called the 200 deposit and wouldn’t allow me to speak to the manager. I’m beyond upset and I hope someone contact me about this. I’m truly disappointed in this hotel. I wish business, manager and staff do better on hospitality and customer skills.

It was a great value for the money.

Ok