Renaissance Palm Springs Hotel

This was the most relaxing atay

Linette at the front desk was amazing!

There are moments in travel that stay with you long after the trip ends—not because of the destination itself, but because of the people who shape your experience along the way. During our stay, we had the privilege of a concierge whose dedication went far beyond what anyone could reasonably expect. From the very beginning, he approached every interaction with genuine warmth and an attentiveness that made us feel not just welcomed, but truly cared for. His name is Gordon Barry, a Marriott Navigator. What stood out most was his ability to anticipate our needs before we even voiced them. Whether it was thoughtfully arranging experiences tailored to our interests, offering insightful recommendations, or quietly ensuring that every detail of our stay ran seamlessly, his commitment was constant and sincere. There was a sense that this wasn’t simply a job for him—it was a passion , and one he took great pride in. Every gesture, no matter how small, carried intention. And in those details, he created something rare: a stay that felt personal, meaningful, and unforgettable. It’s easy to overlook the impact one individual can have, but in this case, his dedication transformed our entire experience. Because of him, our time there wasn’t just enjoyable—it became something we will always cherish. We left not only with wonderful memories of the place, but with deep appreciation for the person who made it all come alive. His enthusiasm seems to spread to others, from management to all servers. There was a positive vibe present and our plans will be to return in the future.

Great experience. Gordie and Will were great! Higly recommend.

There is not a great enough words for this place. Whether you are going to recoup, heal rejuvenate or party, it’s all here. The best part is the staff. I’ve never met a group of people so interested in making sure that they do the best job ever. Thank You Mayra, Justin, Keon, Renato, Gordy, Mat, Jeremy and the rest of the staff for everything! Clean, fantastic atmosphere near to everything! Stylish rooms and great value. Amazing amenities!

This place is fantastic. My husband and I just returned from 5 nights in Palm Springs and I would not hesitate to return to Palm Springs or this hotel. The hospitality and generosity of the staff were unmated by any hotel I've stayed on vacation. They sent wine to our room and moved us to a better location in the hotel after night 1. You will be very fortunate if you have any interactions with Mira (spelling might be off here) or their head concierge Gordie. The location is fantastic and walkable to the the main strip with shopping and restaurants and some of the coolest neighbourhoods in Palm Springs. The rooms were great, air conditioning worked wonderful, views beautiful. No the hotel isn't new so there are a few tired spots on the pool desk etc. but nothing that would make me think twice about coming. My ONLY two criticisms are 1- I wish there was an adult only pool/ pool area. I realize I chose a family resort but I have never been splashed, kicked, or sprayed water on more when trying to relax at the pool, as I did here. 2- the gym was nice, but many of the treadmills are broken, as with other cardio equipment. Running outside in the morning was however a great option in lieu of the gym. If you are on the fence, book here. Especially if you have kids, book here. If you are looking for a quiet romantic resort, book here but beware the pool kiddos!

My wife and I had a wonderful stay. We were greeted by Kean at the front desk who was so friendly and fun. He’s upgraded us to a great corner room and always remembered my name every time I passed by. They had a complimentary cocktail hour and Gordie was the bartender extraordinaire who we later saw working many other positions. The next morning we were pleasantly greeted by both men and sent on our way feeling we had made new friends. Thanks from the Prager’s