Renaissance Palm Springs Hotel

The location was great! Staff was helpful and kind.

The property is not well maintained. In desperate need of repair. You look at doors and elevators and see scratches everywhere. When you enter the lobby you are greeted by a pungent air freshener. Smells like chemicals. The location is nice. Fast stroll to downtown but wow. Property is in dire need of upgrade and repair. I rated two instead of one because I did have a comfortable bed. But that's about all I can say on the positive side.

I have been attending the CUE conference every March for the past 10 years. Whether an attendee in sessions held at the hotel/convention center or for the past 4 years as a guest of the hotel, this is truly a wonderful Renaissance. This year, before heading to the hotel, I contacted the Renaissance and asked if they would be able to do anything special to surprise my sister for her birthday. Without hesitation, Gordie (concierge) elevated the experience by providing champagne, a personalized birthday card, and decor to surprise my sister upon her arrival in her room. Additionally, he checked in with us and asked if there was anything else he can do to continue to make the experience special. THANK YOU Gordie!

I enjoyed the pool area though you do need some new lounge chairs. All staff I had contact with were fantastic. especially the Front desk (Justun S and Gordon the concierge)

Outside the toilet in my room not flushing properly, the rest of my experiences in the hotel was wonderful.

My stay at the Marriott was wonderful from beginning to end. Kean provided a welcoming and friendly check-in experience that set the tone for my visit. At departure, Fern ensured a smooth and efficient check-out. Their professionalism and kindness truly enhanced my stay.

Friendly staff, large pool area, great dining and bar experience, and a prime location in Palm Springs!

Clean and location 7 mins from everything.

NA

We had an absolutely wonderful stay at the Renaissance Palm Springs Hotel! From the moment we walked in, everything felt welcoming, polished, and relaxing — exactly what you hope for on a family getaway. A very special thank you to Kean and Gordie at the front reception. They were incredibly cordial, professional, and genuinely warm with our family. Their kindness and positive energy made check-in smooth and set the tone for our entire stay. It’s rare to meet staff who make you feel so valued and at home. The hotel itself was spotless, comfortable, and beautifully maintained. Every detail — from the atmosphere to the service — showed true hospitality. We’ll definitely be coming back and highly recommend this hotel to anyone visiting Palm Springs!

From the moment my friend and I checked in we knew we would have a great experience. Gordie and Kean had fantastic energy and made sure we had everything we needed for a relaxing and fun stay! They are the best front office/concierge staff we have ever had at a hotel and we travel often! I highly recommend staying at the Renaissance Palm Springs Hotel and I hope you get checked in by Gordie and Kean!