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8.8 / 10 Guest Rating

Shangri-la Surabaya

Jl. Mayjend Sungkono 120, Surabaya, id

Shangri-la Surabaya - main view

About the Property

Luxurious Accommodation
Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.

Recreational Activities
From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.

Convenient Location
Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.

Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children’s Meal Policy for All Shangri-La Circle Members When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

35 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room

Non-refundable
Room Only
20% OFF$102.74

$82.19

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$133.65

$106.92

Includes taxes & fees
Executive King Room - Photo 1
Executive King Room - Photo 2
Executive King Room - Photo 3
Executive King Room - Photo 4
1/4

Executive King Room

Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

49 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive King Room

Non-refundable
Room Only
20% OFF$128.51

$102.81

Includes taxes & fees

Executive King Room

Non-refundable
Breakfast Included
20% OFF$159.36

$127.49

Includes taxes & fees
Horizon Deluxe King Room - Photo 1
Horizon Deluxe King Room - Photo 2
Horizon Deluxe King Room - Photo 3
Horizon Deluxe King Room - Photo 4
1/4

Horizon Deluxe King Room

Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

35 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Horizon Deluxe King Room

Non-refundable
Room Only
20% OFF$162.79

$130.23

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
1/4

Executive Suite

Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, mini-bar and tea/coffee-making facilities. Private bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access.

84 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Suite

Non-refundable
Breakfast Included
20% OFF$457.8

$366.24

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
1/4

Deluxe Twin Room

Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

35 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$102.74

$82.19

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$133.65

$106.92

Includes taxes & fees

Guest Reviews

8.8
Excellent519 verified reviews
AI Summary

Guests highly rate the comfortable accommodations and frequently praise the exceptional service.

Categories

Cleanliness8.4
Service9.5
Location8.4
Room Quality8.8
Amenities8.8
Value for Money9.3
Food and Beverage8.4
Overall Experience8.8

Select topics to read reviews

N
NAOKIjpJP
Verified booking
family_with_children
Standard Room
Stayed in Oct 14, 2025

"Helpful Front Desk Staff"

10.0

The front desk staff was very helpful and accommodating with the various requests I had for my company's travel expense report.

norhing

Helpful?
M
MasahikojpJP
Verified booking
extended_group
Standard Room
Stayed in Oct 12, 2025

"Exceptional"

10.0
Helpful?
C
Carlos LuisidID
Verified booking
couple
Standard Room
Stayed in Oct 11, 2025

"Very Good"

7.0
Helpful?
V
VojislavarsRS
Verified booking
extended_group
Standard Room
Stayed in Oct 3, 2025

"Exceptional"

9.0

Izuzetno ljubazno osoblje cine biravak veoma prijatnim i opustenim. Hrana je fantasticna, a hotel se nalazi na odlicnoj lokaciji.

Helpful?
V
VeronicausUS
Verified booking
couple
Standard Room
Stayed in Oct 3, 2025

"Excellent"

8.0
Helpful?
J
JavedgbGB
Verified booking
family_with_children
Standard Room
Stayed in Sep 28, 2025

"Exceptional"

9.0
Helpful?
Y
Yuen Teh
Verified booking
Standard Room
Stayed in Sep 19, 2025

"Good hotel"

10.0

Good hotel, although it's slightly aged, but the experience was nice. And the price is reasonable.

Helpful?
C
ClaudiaauAU
Verified booking
solo_traveller
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0
Helpful?
C
Cristiano BaccoitIT
Verified booking
solo_traveller
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

9.0

Breakfast is really amazing

Helpful?
M
MiinyimyMY
Verified booking
solo_traveller
Standard Room
Stayed in Sep 10, 2025

"Enjoyable"

9.0

The property has an older charm, but it is well maintained and feels comfortable overall.

The location is off the main street of Jalan Tunjungan, so there isn’t much to explore nearby.

Helpful?
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