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8.8 / 10 Guest Rating

Shangri-la Surabaya

Jl. Mayjend Sungkono 120, Surabaya, id

Shangri-la Surabaya - main view

About the Property

Luxurious Accommodation
Experience a blend of Asian and Javanese luxury at Shangri-la Surabaya. Each air-conditioned room features modern amenities and elegant decor, ensuring a comfortable stay.

Recreational Activities
From a free-form outdoor pool to tennis courts, guests can enjoy a variety of recreational activities during their stay. Relax in the tropical landscapes or engage in a friendly game of tennis.

Convenient Location
Ideally located near popular attractions and shopping centers, Shangri-la Surabaya offers a convenient stay for both leisure and business travelers. Plus, enjoy complimentary shuttle services to nearby malls for a seamless shopping experience.

Book your stay at Shangri-la Surabaya now for an unforgettable luxurious experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Children’s Meal Policy for All Shangri-La Circle Members When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below and all children who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can also join Shangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
1/4

Deluxe King Room

Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

35 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe King Room

Non-refundable
Room Only
20% OFF$102.74

$82.19

Includes taxes & fees

Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$133.65

$106.92

Includes taxes & fees
Executive King Room - Photo 1
Executive King Room - Photo 2
Executive King Room - Photo 3
Executive King Room - Photo 4
1/4

Executive King Room

Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

49 sqm
Sleeps 4
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive King Room

Non-refundable
Room Only
20% OFF$128.51

$102.81

Includes taxes & fees

Executive King Room

Non-refundable
Breakfast Included
20% OFF$159.36

$127.49

Includes taxes & fees
Horizon Deluxe King Room - Photo 1
Horizon Deluxe King Room - Photo 2
Horizon Deluxe King Room - Photo 3
Horizon Deluxe King Room - Photo 4
1/4

Horizon Deluxe King Room

Located in higher floor with city view, this room features free access to Horizon Club Lounge access where guest can enjoy breakfast at lounge and evening cocktails.

35 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Horizon Deluxe King Room

Non-refundable
Room Only
20% OFF$162.79

$130.23

Includes taxes & fees
Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
1/4

Executive Suite

Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, mini-bar and tea/coffee-making facilities. Private bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access.

84 sqm
Sleeps 4
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Executive Suite

Non-refundable
Breakfast Included
20% OFF$464.29

$371.43

Includes taxes & fees
Deluxe Twin Room - Photo 1
Deluxe Twin Room - Photo 2
Deluxe Twin Room - Photo 3
Deluxe Twin Room - Photo 4
1/4

Deluxe Twin Room

Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, mini-bar and tea/coffee-making facilities. A hairdryer, robes and free amenities are provided in the private bathroom.

35 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Twin Room

Non-refundable
Room Only
20% OFF$102.74

$82.19

Includes taxes & fees

Deluxe Twin Room

Non-refundable
Breakfast Included
20% OFF$133.65

$106.92

Includes taxes & fees

Guest Reviews

8.8
Excellent519 verified reviews
AI Summary

Guests highly rate the comfortable accommodations and frequently praise the exceptional service.

Categories

Cleanliness8.4
Service9.5
Location8.4
Room Quality8.8
Amenities8.8
Value for Money9.3
Food and Beverage8.4
Overall Experience8.8

Select topics to read reviews

H
Hiroshi
Verified booking
Standard Room
Stayed in Sep 3, 2025

"Good"

6.0

One morning, I could not take a breakfast in time for my departure from the hotel due to many local visitors.

Helpful?
R
RaffaellaitIT
Verified booking
couple
Standard Room
Stayed in Aug 30, 2025

"Exceptional"

9.0

Staff eccellente: ci è stato di supporto per ogni nostra richiesta con una squisita cordialità e più volte si è accertato dei nostri bisogni e del nostro gradimento. Ottimo il ristorante italiano. Splendida l’area piscina.

Helpful?
M
MuhittintrTR
Verified booking
extended_group
Standard Room
Stayed in Aug 25, 2025

"Excellent"

8.0
Helpful?
M
MalinigbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Exceptional"

10.0
Helpful?
D
DannynlNL
Verified booking
family_with_children
Standard Room
Stayed in Aug 22, 2025

"Exceptional"

9.0
Helpful?
O
OlafdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Aug 20, 2025

"Sehr schön aber etwas in die Jahre gekommen"

8.0
Helpful?
K
KarenbeBE
Verified booking
family_with_children
Standard Room
Stayed in Aug 18, 2025

"Very relaxing stay"

10.0

I am pleased to have discovered the Shangri-la chain. They offer excellent service. When I asked for a quiet room, they took this into account when allocating my room. The room has comfortable beds and dark curtains and sound proof windows, so we slept very well. The swimming pool area is amazing, and the water has the right temperature. And it is quite a long and in certain parts deep swimming pool, which is great for swimming under water. There is also a life guard to watch the children and lots of children activities. I will definitely book again with Shangri-la.

There are no family rooms in the hotel but we could order an extra cot.

Helpful?
A
AryanasgSG
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

9.0

The room is clean and spacious.

Helpful?
E
EvesgSG
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2025

"Exceptional"

10.0

Attentive staff and efficient service!

Nothing

Helpful?
A
Atsushi
Verified booking
friends
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

さすがと思われます。 食事がいい。多少高くても気にならない。 庭園に恐竜がいます。散策にいいですよ。

Helpful?
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