The Waverley Inn Holiday Homes

Nothing place so dirty . Needs deep clean Beds not changed .

We had to find different place to stay as beds not changed and Everything dirtying kitchen . Was not happy

Property was clean and in an ideal location for our stay. The off road parking was a bonus

getting the keys is what let the property down. We were sent a message to call a number for the key code when we arrived at the property. We called a number of times and sent message with no response. We had to contact booking.com It was 40 mins after a long drive before we could get in,

Easy to locate. Big parking space. They have changed to a key box, fuss free check in. Highly recommend. 2 of the bathrooms has broken locks but we have reported it so hopefully its fixed soon.

Great location, good sized property with great potential

Maintenance and cleaning need attention. The lamp in the living room was snapped, didn’t try turning on as dangerous. The lamps in the main bedroom were missing the part to turn them on and off, had to turn off at the wall. Mirror on floor in bedroom instead of on wall. Mattresses not very comfortable The oven was filthy and after heating up a lasagne the whole of downstairs smelt of acrid old grease. Such a shame as the property has a lot of potential

Location

The easy check in

The place was very dirty .I have pictures The kitchen sponges were old, warn out and nasty No paper towels Freezer was full of frost ice Towels had stains Bed topper was caked with food and who knows what Pillow cases were stained and the pillows were terrible. And when I looked in the store closet there was a pile of old pillows stacked on the floor next to the water heater with no protection from all the chemicals The cabinets were moldy and dirty There were no paper towels and we had to ask for them and new sponges which the person replied they couldn't leave the front desk. Didn't even offer for us to come pick some up. So we didn't get any until the next night. The master bedroom had a dirty stained mattress and the celling had mold growing and it smelled of mold. We were told check out was at 10 however the book stated a 1030 checkout. The drive wasn't cleared of snow and our car got stuck. We had to go buy kitty litter to even park The washer was moldy and disgusting so we couldn't even do a load of laundry which is one of the reasons I booked this place. I have many more pictures but blanket only post 4. I feel like we should be refunded because this place was very expensive and so gross

Muy céntrico, habitación limpia, trato muy amable