Residence Inn Boca Raton

The staff were very nice. The a/c in our room wasn’t working and they fixed it within 10 minutes of us contacting them. The facility is older and can use some updates/freshening up. The couch and the mattresses were uncomfortable. They seemed old and in need of replacing. However, the room was clean.

Poor place ! Terrible

This is one of the worst properties I've ever stayed at. It's old but not well kept. The rooms stink like mold and old mustiness, there's not enough blankets sheets or pillows, when called, I was told they only have sheets, but I have to come pick it up. I have a toddler and that's not very easy to do. Everyone has been nice but that's the only good so far. Had it not been so late, I would refuse to stay here . I'm about in tears over this. I can't handle the smell, and there's an old fabreeze plug in, so it's just adding to the stink. I have asthma and migraines, both of which smells aggravate. I am not happy at all.

Good location!!

It was okay

The rooms were smelling, worn out and old. The air conditioner was not properly working. Attempted to call front desk for solution or a change of suite but phone was not working properly. Front desk never called back to find out the problem. I could not believe that this is Residence Inn that I was staying. It felt like I was in a cheap motel.

Do not stay here if you value your safety and health! Musty smell, outdated locks, murder van in the parking lot. NO. Just NOPE. We booked 2 nights, made it through the one night, however booked a different stay for the other night at a different hotel because I value my life, health and safety. This property needs a HUGE overhauling and I can't believe it is being listed. The manager knows. Marriott should def look into this.

This place is awful. The pictures do not show true status of the property. In addition, the air conditioning system is so old and the room smelled like mold. Bed mattress old and pillows terrible. We had to book another hotel.

This property is not in any way up to Marriott's high standards. Our room had no parking place within 200 yards of the room. The room itself was hidden behind the building where we had to walk the length of a football field. Located on the second floor, the steps up to the room were old wooden steps with cracking treads. Hand rails were creaky and a little scary. The room itself was very old and needed care. The back of the building where we were was located very close to route 95 in Florida and the passing cars made us think we were at a NASCAR event. My wife felt very unsafe in the neighborhood and was firm in assessing that we weren't going to stay there. We returned our room key and left, despite having already paid for the night.

I don’t understand the reviews for this place! It’s spotless, on a pretty lake, free breakfast and parking and the workers are super nice! Is it older? Yes, who cares as long as it’s clean. They don’t deserve 1 stars. I am always honest in my reviews and I would recommend this hotel!