Comfort Suites Sumter near Shaw AFB

The room was clean. The beds were comfortable and the staff was friendly and accomodating.

The hotel was in the middle of renovstions. The breakfast was decent. Not the best I've had but decent.

The hotel is in need of updating and major cleaning.

Needs to be updated by getting rid of the carpet and drapes.

Everything was clean but very up to date with a fresh feeling.

Nice hotel. Served us good for what we needed.

The breakfast in the morning and there was a pool

The toilet was leaking there was roaches in the room the staff had funky attitudes told me to take my own garbage out till the dumpster outside not all staff and the room was raggedy the rug was dirty it was time for them to upgrade

We found the facility to be spotlessly clean, with a fresh clean scent throughout the hallways. Hot breakfast was okay, nothing special. The $100 deposit to cover "incidentals" was a little tacky.

The hotel was in a good location, and that was about it! I was given a handicap accessible room, which I DID NOT book, months in advance! When I let the desk clerk know that, she then said "well, thats all we have left!" Unacceptable, especially since I booked 2 rooms for 7 days for vacation(which the prices were astronomical for this place) The manager was notified, and my room was changed. The hot water pressure in the room was nonexistent, had to wash my hands in the bathtub! The pillows were as flat as used tea bags and the mattress cover was very flat! There were lint balls all over the sheets, making it feel like something was crawling on you. The staff at the free breakfast in the morning was very rude and wiping and cleaning right where I was standing tryimh to make my breakfast. Even commented that she was tryinh to leave early and didnt want to be bothered. As if I was holding her up from cleaning the area. My credit card was charged THREE different times, on different days for absolutely no reason. When I requested to speak to a manager, I left my information at the front desk for the manager. The clerk called tmy room and told me the manager basically summoned be back to the front desk to talk to her instead of talking to me on the phone. I will never again in life stay at this location in Sumter, SC! There were also renovations going on all day and night, which made it very noisy and the fumes were unbearable!