Comfort Suites Sumter near Shaw AFB

The young lady at the front desk was accommodating. I understand the lobby was under construction, but the rooms need to be better. The first room they gave me smelled like smoke, and it triggered my allergies badly. That I had to leave to go get meds. Then the next room, they gave me the mirror frame that needed to be fixed. The toilet seat was falling off. The toilet was rocky. The room had a musky smell. I left to go get more Lysol and air freshener to remove the moisture. The carpet needs to be replaced. I came to Comfort Suites because there was no Embassy Suites in the area, and the rating was 8.2. This is not an 8.2, more like a 4.5. If I could have gotten my money back, I would have. Thank you.

The closest to my event

The room didn’t feel fresh

The room has wet damp floors & bed smelled horrible & ripped chairs and broken light fixtures

I like that they are updating the facilities. Customer service was great.

The breakfast needed a little more and the lemon water was old.

Location was great, staff was friendly and helpful

Pool is really small, one of our rooms wasn’t cleaned properly upon arrival and hotel was booked so another room was not and option, however staff came quickly and cleaned the room.

Very convenient

The bathroom in the room was in really bad shape. Dirty ceiling, broken tiles, the shower rod was hung by plywood attached to the walls, dirty walls and sticky dirty hairdryer.

The front drive had broken surfaces in the front. The pool was closed and needed a cleaning and the breakfast lady was unhelpful.

Noisy