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7 / 10 Guest Rating

Comfort Inn Plano-Dallas

4901 Old Shepard Place, Plano, Texas, 75093, Plano, US

Comfort Inn Plano-Dallas - main view

About the Property

Convenient Location:

  • Close proximity to Baylor Scott & White The Heart Hospital, St. Andrew Methodist Church, and various local attractions.

Modern Amenities:

  • 24-hour fitness center, complimentary breakfast, and a 24-hour business center for guests' convenience.

Comfortable Rooms:

  • Well-appointed guestrooms with complimentary internet access, LCD televisions, and private bathrooms for a relaxing stay.

Explore Plano from the comfort of Comfort Inn Plano-Dallas.

Facilities & Amenities

Free breakfast
Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
Standard Room, 1 King Bed, Non Smoking - Photo 7
Standard Room, 1 King Bed, Non Smoking - Photo 8
Standard Room, 1 King Bed, Non Smoking - Photo 9
1/9

Standard Room, 1 King Bed, Non Smoking

1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$136.78

$109.42

Includes taxes & fees
Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Room, 1 King Bed, Accessible, Non Smoking - Photo 4
Room, 1 King Bed, Accessible, Non Smoking - Photo 5
Room, 1 King Bed, Accessible, Non Smoking - Photo 6
Room, 1 King Bed, Accessible, Non Smoking - Photo 7
Room, 1 King Bed, Accessible, Non Smoking - Photo 8
Room, 1 King Bed, Accessible, Non Smoking - Photo 9
Room, 1 King Bed, Accessible, Non Smoking - Photo 10
1/10

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$136.78

$109.42

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
1/6

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$136.78

$109.42

Includes taxes & fees

Guest Reviews

7
Very Good167 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the great location.

Categories

Cleanliness4.6
Service6.6
Location9.7
Room Quality5.6
Amenities6.6
Value for Money8.6
Food and Beverage8.6
Overall Experience5.6

Select topics to read reviews

C
CalvinusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

10.0
Helpful?
Q
QuiñonezusUS
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
S
SaadiusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

9.0
Helpful?
T
TatianausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 4, 2026

"Good"

1.0
Helpful?
A
annausUS
Verified booking
family_with_children
Standard Room
Stayed in May 29, 2026

"It was horrible. Check the camaras."

1.0

How helpful the check in person was but at the end didn't check us in the right way... 4 adults stayed in the room.and he only checked 1 and the check out person (Paddy) charged my card $20 without my authorization stating that I had sneaked in my brother and father when that was not the case.

We checked in... was not asked how many people were staying... in small talk informed the check in guy it was going to be my brother, mother ,father and little daughter and he only checked 1 person in. I then went to the car and we 4 adults and my daughter walked in infront of the check in guy and he greeted them and told us to enjoyour stay.. When checking out the check out receptionist (Paddy) charged my card without my authorization and extra $20 for 2 extra adults and accused me of sneaking in 2 extra adults when company policy is 4 adults to a 2 bed room. I asked to talk to the manager and he refused stating that the manager wouldn't be back till Tuesday and Wednesday. I called on Tuesday and he answered and he then said that he was going to be out for vacation for 2 weeks. I called corporate and filed a complaint... they gave me the general managers email and asked me to call back the hotel and ask to talk to tthe manager. I sent the email to the general manager and the front desk manager and followed calling the hotel on Wednesday. Paddy answered and was extremely rude accusing me of sneaking in people and said it was the equivalent to stealing and that that was the reason he charged me $20 extra... which should have not been charged because 4 adults were allowed and that how many were in the room . He then said for me not to call again and to deal directly with corporate and that if i called again he was not going to let me talk to the manager. I feel robbed and extremely disrespected by Paddy. I hope this issue gets resolved and the cameras video and audio be reviewed because the check in guy saw us 4 and my child walk in after he checked us in and failed to report on his end we were 4 adults and one child and failed to ask aswell the number of adults. Paddy failed in reviewing the cameras and was extremely rude and accusatory towards me.

Helpful?
C
CynthiausUS
Verified booking
family_with_children
Standard Room
Stayed in May 23, 2026

"Good"

5.0

I and my family have bits all over us and the rooms smell moldy mildew but staff was kind

Helpful?
C
CharitausUS
Verified booking
solo_traveller
Standard Room
Stayed in May 21, 2026

"Not clean, will not stay again"

2.0

Location

The cleanliness was not up to par, and the facility had no clean towels

Helpful?
S
ShakiyausUS
Verified booking
couple
Standard Room
Stayed in May 18, 2026

"Good"

5.0
Helpful?
O
OliverusUS
Verified booking
couple
Standard Room
Stayed in May 13, 2026

"Exceptional"

10.0
Helpful?
O
OliverusUS
Verified booking
couple
Standard Room
Stayed in May 9, 2026

"Exceptional"

10.0
Helpful?