4901 Old Shepard Place, Plano, Texas, 75093, Plano, US
Convenient Location:
Modern Amenities:
Comfortable Rooms:
Explore Plano from the comfort of Comfort Inn Plano-Dallas.
1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
1 King Bed, Nonsmoking
$109.42
1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
1 King Bed, Nonsmoking, Accessible
$109.42
2 Queen Beds380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
2 Queen Beds, Nonsmoking
$109.42
Guests highly rate the cleanliness and frequently praise the great location.
USUSUSUSUSHow helpful the check in person was but at the end didn't check us in the right way... 4 adults stayed in the room.and he only checked 1 and the check out person (Paddy) charged my card $20 without my authorization stating that I had sneaked in my brother and father when that was not the case.
We checked in... was not asked how many people were staying... in small talk informed the check in guy it was going to be my brother, mother ,father and little daughter and he only checked 1 person in. I then went to the car and we 4 adults and my daughter walked in infront of the check in guy and he greeted them and told us to enjoyour stay.. When checking out the check out receptionist (Paddy) charged my card without my authorization and extra $20 for 2 extra adults and accused me of sneaking in 2 extra adults when company policy is 4 adults to a 2 bed room. I asked to talk to the manager and he refused stating that the manager wouldn't be back till Tuesday and Wednesday. I called on Tuesday and he answered and he then said that he was going to be out for vacation for 2 weeks. I called corporate and filed a complaint... they gave me the general managers email and asked me to call back the hotel and ask to talk to tthe manager. I sent the email to the general manager and the front desk manager and followed calling the hotel on Wednesday. Paddy answered and was extremely rude accusing me of sneaking in people and said it was the equivalent to stealing and that that was the reason he charged me $20 extra... which should have not been charged because 4 adults were allowed and that how many were in the room . He then said for me not to call again and to deal directly with corporate and that if i called again he was not going to let me talk to the manager. I feel robbed and extremely disrespected by Paddy. I hope this issue gets resolved and the cameras video and audio be reviewed because the check in guy saw us 4 and my child walk in after he checked us in and failed to report on his end we were 4 adults and one child and failed to ask aswell the number of adults. Paddy failed in reviewing the cameras and was extremely rude and accusatory towards me.
USI and my family have bits all over us and the rooms smell moldy mildew but staff was kind
USLocation
The cleanliness was not up to par, and the facility had no clean towels
USUSUS
