4901 Old Shepard Place, Plano, Texas, 75093, Plano, US
Convenient Location:
Modern Amenities:
Comfortable Rooms:
Explore Plano from the comfort of Comfort Inn Plano-Dallas.
1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
1 King Bed, Nonsmoking
$109.44
1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
1 King Bed, Nonsmoking, Accessible
$105.71
2 Queen Beds380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability
2 Queen Beds, Nonsmoking
$109.44
Guests highly rate the cleanliness and frequently praise the great location.
The customer service is subpar. No one is hardly at the front counter to greet guests. When they are at the front, they are on their phone and do not even look up to greet you. The hotel itself was hot in the corridors, but air was felt in the rooms. Nothing is inviting about entering this hotel and it never got better. At one point, both elevators were out of order, but then only one of them was fixed to work. On the third night of our stay there were no towels to use for bathing, only towels to dry off. There was no resolution was given to this matter, nor was one attempted to be figured. The whole building could use an upgrade and customer service training needs to be implemented. I would not recommended this hotel nor would I stay here ever again.
This hotel needs someone with an eye for detail. All of the interior doors look dingy. They need sanding and painting or replacing. The ice machine on the second floor is not working. Our room had an empty facial tissue box. There was only one face cloth. The a/c did not cool well. The refrigerator had a frozen up freezer section, but the frig did not cool our drinks.
USPoorly cleaned room. Toilet was dirty, horrible aroma, door to the room would not open (had to push the door hard to open), ac was not working in the building, and I saw roach outside the building entrance.
Everything
Decent place to stay and convient location for what we needed.
Hot water and big soft towels
The hotel looked good from the outside,but get inside the air only worked in the lobby once you passed the lobby it was hot until you made it to your room. Only once ice machine on first floor so if you needed ice you have to go all the way to the first floor to get it. We stayed on the second floor where there was a foul odor by the elevator like you legit had to hold your breathe not to gag. The rooms were okay the air felt real good didn’t like the few stains on the carpet… shower was good. They didn’t have any face towels so you had to use hand towels to bath with and on top of that the pool was not open. It was dirty green and nasty idk what was up with that. Definitely crossing this hotel off the list of stays. We were there for a travel ball tournament.
Convenient and great customer service
USIt was close to the hospital that my husband had been staying in for over a week. The hotel was to surprise him and have a romantic evening together. Have a nice dinner, go back to the room to relax and take a bubble bath together! And NO HOT WATER! I called the front desk and was told that they were working on it and it would be working soon. 3 hours or more later .. I called the front desk again. I had to call several times because no one answered. I was then told “it should be working..I needed to give it time to circulate throughout the building.! This was the same woman that I spoke to earlier and this time was extremely RUDE to me like I was the only customer complaining! My husband and I were up until after 1am and still no hot water! We got up early and left. I stopped at the front desk to complain because my very special evening was ruined by the problem and the way I was treated! I would like this room charge refunded or some type of compensation for this horrible experience!!
Customer services And maintenance
USMy experience here was horrible I was there two weeks so I had to deal with it. Elevators never worked. Housekeeping was horrible breakfast was burnt. Police were always there
