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7 / 10 Guest Rating

Comfort Inn Plano-Dallas

4901 Old Shepard Place, Plano, Texas, 75093, Plano, US

Comfort Inn Plano-Dallas - main view

About the Property

Convenient Location:

  • Close proximity to Baylor Scott & White The Heart Hospital, St. Andrew Methodist Church, and various local attractions.

Modern Amenities:

  • 24-hour fitness center, complimentary breakfast, and a 24-hour business center for guests' convenience.

Comfortable Rooms:

  • Well-appointed guestrooms with complimentary internet access, LCD televisions, and private bathrooms for a relaxing stay.

Explore Plano from the comfort of Comfort Inn Plano-Dallas.

Facilities & Amenities

Free breakfast
Express check-out
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Children stay free when occupying the parent or guardian's room, using existing bedding.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
Standard Room, 1 King Bed, Non Smoking - Photo 7
Standard Room, 1 King Bed, Non Smoking - Photo 8
Standard Room, 1 King Bed, Non Smoking - Photo 9
1/9

Standard Room, 1 King Bed, Non Smoking

1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$133.7

$106.96

Includes taxes & fees
Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Room, 1 King Bed, Accessible, Non Smoking - Photo 4
Room, 1 King Bed, Accessible, Non Smoking - Photo 5
Room, 1 King Bed, Accessible, Non Smoking - Photo 6
Room, 1 King Bed, Accessible, Non Smoking - Photo 7
Room, 1 King Bed, Accessible, Non Smoking - Photo 8
Room, 1 King Bed, Accessible, Non Smoking - Photo 9
Room, 1 King Bed, Accessible, Non Smoking - Photo 10
1/10

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 King Bed, Nonsmoking, Accessible

Non-refundable
Breakfast Included
20% OFF$133.7

$106.96

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
1/6

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds380 sq feet Internet - Free WiFi and wired internet accessEntertainment - 50-inch LCD TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and laptop workspaceComfort - Daily housekeeping and climate-controlled heating and air conditioningNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

35 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

2 Queen Beds, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$133.7

$106.96

Includes taxes & fees

Guest Reviews

7
Very Good167 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the great location.

Categories

Cleanliness4.6
Service6.6
Location9.7
Room Quality5.6
Amenities6.6
Value for Money8.6
Food and Beverage8.6
Overall Experience5.6

Select topics to read reviews

K
Kevin
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Good"

6.0

No Business Center - only a small room without a printer or computer to print travel documents. No real wifi- 10mbps down, 10mbps down. No blow dryer. No lights on at the entrance at night.

Helpful?
A
AmyusUS
Verified booking
couple
Standard Room
Stayed in Sep 4, 2025

"Good"

1.0
Helpful?
G
GabrielausUS
Verified booking
couple
Standard Room
Stayed in Sep 3, 2025

"Bad"

1.0

the property is in bad condition the cleanliness of the place is horrible

Helpful?
L
LusUS
Verified booking
solo_traveller
Standard Room
Stayed in Sep 3, 2025

"Stay was ok."

7.0
Helpful?
W
WILLIAM
Verified booking
Standard Room
Stayed in Sep 1, 2025

"The worst!!!!!!"

2.0

They left the front door open with access to the stairs. Anyone could walk in. There was a leak so they tried to dry the water with Texas heat. Mold every and in our shower. Bugs killed and stuck to the wall. One of the worst hotels I have ever stayed at!!!!! 0/10000000!!!!!!!

Helpful?
S
SandiusUS
Verified booking
couple
Standard Room
Stayed in Aug 27, 2025

"Okay"

4.0

Closeness

Pillows to big. Not comfortable. Walls in hallway ripped apart. Shady people hanging around in the parking lot. One lady was screaming at nothing.

Helpful?
M
Marilyn
Verified booking
Standard Room
Stayed in Aug 23, 2025

"What was working?"

8.0

Toilet handle broken, elevator not working, and fire alarm out of ceiling.

Helpful?
T
travell852
Verified booking
Family
Standard Room
Stayed in Aug 22, 2025

"Do not stay here. Good reviews were clearly written or paid for by manager/staff. Unsafe and Disgusting"

2.0

Do NOT stay here. All 5 star reviews were clearly written by or paid for by Manager to offset the 0/5 star reviews. Front desk always unattended, elevator broken (Because they can’t afford to fix it, not bc of “renovation/modernization”), Smells of marijuana, Mold in bathroom, Door didn't lock, No water, Disgusting stained linens, No lightbulb in lamp, Hot and humid 24/7, Smoke alarm was detached, Fire alarm went off at 3am due to guests smoking, random people going through side doors and hanging out in parking lot . Overall deplorable and should be shut down . Don’t trust the “Great” reviews. Couldn’t cancel my reservation and didn’t feel safe staying with my family for even one night .

Helpful?
P
PriscillausUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 3, 2025

"Very Good"

7.0
Helpful?
M
MariausUS
Verified booking
solo_traveller
Standard Room
Stayed in Aug 1, 2025

"Good location, bad hotel"

2.0

Good location, bad hotel Check in was good. The young lady up front told me the elevators were not working so she offered to call a hotel staff member to see if a room was available on the 1st floor. I waited for 10 minutes for the room which was good because I had a small cosmetic procedure done and the stairs would have been tough! There was 2 industrial sized garbage cans in the lobby for a ceiling leak. The carpet on the way to the room was sloshing. Im thinking, what? Am I in the ghetto? I checked in on a Monday and checked out on Wednesday morning. My tv in the room had no signal for watching. I called the front desk to report it. 30 minutes later I called again just in case they forgot but she assured me they hadn’t. The maintenance staff came a few minutes later and changed the cables and it started working. Before around 9pm, the alarm went off like 3x. The light in the room was flashing and everything. I asked if everything was ok and they assured me it was just testing. So I will say the staff was great, but management was BAD. Will not be coming back. Shame it was my first time staying in a Comfort Hotel. No linen or towel service provided.

Helpful?