Ocotillo Apartments & Hotel

There were bed bugs and management was unreachable. They were not helpful when we did reach them. We ended up having to change hotels on our own dime so we paid TWICE basically. They were HORRIBLE

Unsafe

I was supposed to stay here for two nights with my fiancée, but when we went to checkin, the front door was locked and no one was at the front desk. A maintenance guy came to me to let me know that the person at the front desk left due to being sick, and there was no one to check me into my room until the night person came around 10 pm. I had to get a room at another hotel. Now, they are refusing to refund me for my reservation.

The place was horrible it had a odor in the room the door to the room wasn’t safe you had to kick it to get back in ask for another room got one that was worse the tv didn’t work it was only one outlet in the room that you could use the fridge didn’t work or the plug didn’t work very loud at night kids running and playing after 8 very horrible place I would not recommend it to anyone and everyone that works there don’t understand English so they say

Horrible

I was part of f**** I was told I wasn't getting a refund and that I was f*****

The rooms are pretty nice for what it was for a trip, but some if the guests were on meth that were two doors down from us walking up and down the hall saying how high they were and making a bunch of noise that we couldn't sleep. It's an apartment / Hotel so there's people living there as well so it smells of marijuana which not a problem for me but for most it might be but overall the ladies were nice the guard was nice and the room for what it was was okay.

Someone woke me up by walking into my room. They double booked my room and another guest was arguing with me about my room, while I was in bed!

These people are con artists. The whole parking lot is full of people living in their car and using drugs. The room felt like a prison cell and stunk.

Satisfied