Quality Inn & Suites South Portland

The flexibility of the staff as well as the compassion of the Management Team

N/A

The room was bigger than we expected. It has a living room with a sofa bed, ref, a microwave, a TV, and a dishwasher. The bedroom had a TV too. My problem with this hotel is the bathroom. There was a big mold next to the curtain rod. There were two big holes in the tub where the handles were supposed to be, and the shower head looked dirty with white stains on it. The continental breakfast was good.

the breakfast was good; very sufficient and eggs were fresh and cooked nicely

Inside the room, the tabletops were sticky and dirty. Not the bathroom counter, but the bedside table and the other furniture pieces were very sticky and dirty. we didn't;t know if it was due to their cleaning product, not enough elbow grease or the furniture simply needs to be replaced.

I would not let your costumers book this hotel. The worst I have stayed in while traveling in the US.

Dirty, worn out, depressing.

The floors were dirty. The back of the toilet was not secured and moved when you flushed. Even though I registered 5 people staying in the room the gentleman at the desk gave me a hard time asking for more towels. No bed linens for the pullout couch. Over all super disappointed and would highly recommend people seek other sleeping accommodations

Location

This was been nastiness Hotel I’ve ever stayed at. Pubic hair, other hair, sticky dirty floors, food left in microwave, dirty drawers with hair and dirt. The smell of the room was disgusting. We thought it was the air conditioner so we tried not to use it. My favorite part was when I went to take a bag out of the trash and found this nasty congealed vomit at the bottom of the wastebasket once I took the bag out it smelled like we were in a dump, got to go vomit in a nasty dirty toilet I was going to overlook all of it until the trash cans nasty surprise.

Bed was comfortable…room was clean

Notify on web sight that if 2nd floor is only available…stairs must be climbed. Hazardous stairway with missing or dangerous hand rails. MANY uneven walking situations that could easily result in a fall

This stay required multiple room iterations due to issues. The first room had no night latch lock attached to the door or wall. It was ripped out and sitting on the air conditioner unit. This was not acceptable for personal security, and especially since this room was accessed from outside. The front desk made a room change to the vacant room next door. Unfortunately, this room had the same issue with the night latch lock being ripped out of the wall. Unacceptable. The desk made another room change to a room inside the main building. The bed sheets were covered in small hairs all over and one of the beds had parts of a knotted plastic bag under the fitted sheet. The sheets had stains all over as well. The showers were not very clean so we did not use them. Stuck it out to get through the night, but I would not recommend staying here.

The room was beyond dirty. Brown stuff splattered on the walls, damp carpets that left a residue on your feet, and an over powering air freshener smell in both the lobby and room.