Quality Inn & Suites South Portland

I recently stayed at this hotel and was extremely disappointed. The property was dirty, poorly maintained, and did not feel safe. It was clear that the standards of cleanliness and care were not being met. This was a very unpleasant experience, and I would strongly recommend avoiding this hotel if you are staying in the South Portland, Maine area.

When I checked our bedding upon arrival, it was stained and dirty. We then had to wait 4 hours after check in for housekeeping to change the bedding. The door latch on the room was also broken off and didn’t latch properly. If I was staying here alone I would have left because I wouldn’t have felt safe. Will not be returning.

The very strong smell of air freshener in the lobby triggered my asthma. The room also had a very strong air freshener scent and the room was awful-not at all like the photos. We left and went to another hotel. Everything in the place was visibly worn down, needed paint and/or a good cleaning. The air freshener was nothing but lipstick on a pig.

We feel that we should've been able to get our money bsck , that was was horrible. Our advice to Expedia is to remove them from your list.

The lady at the front desk was kind, but the Multiple copies of a notice stating you only have 20 minutes to reject your room was a new check-in feature for me. The motel is not what its brand suggests “ Quality” it’s so poorly maintained that it’s difficult to to articulate how awful it is! Add dirty, gross/ didn’t want to touch a thing.

The front desk staff were welcoming and efficient, but the room was not very clean upon arrival. Hairs were all over the sheets and shower, and flies were everywhere. It worked for a short one night stay, but the room condition was disappointing.

There was no elevator to access upper floor, hotel hard an oder

The bathroom was disgustingly dirty. The carpets in the hallway were filthy. Waited nearly 25 minutes to check in, very slow. Nice bed

The bed was comfortable and the room was quiet, but the stench of deodorizer permeated the entire room, including our clothes and luggage. The toilet was not very clean, the sink had two huge cracks in it and there was a big hole above the sink where the light fixture had been replaced. The floors looked clean but were sticky. There was an office chair but no desk or table. Breakfast was not bad, but you are not allowed to take it back to your room (maybe because there's no desk or table?). We are not planning to stay here again.

My room was dirty, really dirty. Got a new room which was also dirty.