The Westin Grand Cayman Seven Mile Beach Resort & Spa

Location

The property outside and inside is tired it needs a lot of maintenance. The curtains had holes in them. The beds and bedding are horrible.

We travel extensively and have stayed at the Westin Grand Cayman many, many times. It offers by far the best beach location on Grand Cayman, and the rooms are always well-maintained, the housekeeping staff always professional, efficient, graciuous, and friendly, and the beach, pool, bar, grill,and restaurant staff always very helpful and caring. Actually, every staff member made guests feel welcome and appreciated! Guests can always locate a beach or pool lounger any time of the day. No need to rise at sunrise to find a spot. Also, their grill menu has been updated, and the new salad and pizza offerings are much appreciated. One might note, as well, the outstanding menu at Woto. We dined there several times as well as the other Westin restaurants. One might consider, too, the hotel overall has been freshened with new paint and new balcony chairs. We look forward to visiting again next Janaury!

Location is just about perfect. Everything is 10 minutes away except the East End. Small grocer nearby. Plenty of places to walk to down the beach or on the streets. Parking can be difficult at peak times. We always found a spot but I'm not sure what you would do if you didn't. Maybe there is some street parking around. The resort was very well maintained. Really impressed with the staff. Beach was awesome, we could always find chairs. Like any resort, there is no enforcement of chair reservation violations. So know that going in. Bars were great, service at them as well. This place is expensive as is just about everything on Grand Cayman. But you get what you pay for. Workout room only had 3-4 treadmills working and at peak times there was not one available. That's cool - go for a run outside and when you enter the front door they will fetch you a cold bottle of water. Very nice. Only negative was how humid the room was. No fan in bathroom. It was just sort of musty the whole time. Minor detail. Would highly recommend this place.

This is our second time staying at the Westin and it will definitely not be our last. This hotel has the best location on Seven Mile Beach. Our room was so nice, clean, modern. The lobby of the hotel smells amazing. There are plenty of umbrellas and beach chairs, you just need to get up early and get a set. They also have an 8am daily beach yoga session. There’s a pretty lively bar in the lobby serving up cocktails. There is also a coffee shop which has a few breakfast items. The coffee is ok, nothing great. We had breakfast once in the restaurant on the premises. It wasn’t good and very over priced. Go to Eats Cafe right across the street. It has a great breakfast for a third of what you will pay at the Westin. We had lunch on the beach, the lunch menu is great. The salad are all delicious and the smash burger is a must. We had the nachos which were very good as well. Service was great. Everyone was so helpful and nice. We love th Cayman Islands and we love this hotel!

As a traveler with mobility issues travel is always hit or miss for accessibility. From the moment we arrived, Kirk greeted us with a smile and a warm welcome. Beach Ambassadors were available when my travel partner was off doing things I wasn't interested in. The grounds are impeccable and the beach is stunning even when the weather isn't perfect. Restaurants on site are great at the offerings and the sushi was the best we ever had. The most amazing experience was at the Hibiscus Spa. My son went down to see if they could accommodate me with a massage. To my delight they could. Elizabeth guided me through the process to get ready for the massage and then handed me over to Simone. There is not enough space to say what an amazing masseuse she is. A bright and bubbly personality coupled with amazing professional skills made the hour fly by. I felt relaxed and rejuvenated at the end. I hadn't felt that good in forever. We will be going back and I will be seeing Simone again. Ask for Simone, she is not only an amazing professional but a beautiful soul.

Sanjeeva is a very nice gentleman. He is also a very good cook and makes your breakfast experience an absolute pleasure.

We took a chance and splurged to visit Grand Cayman for the first time and stay at the Westin. The Island is very expensive, and when researching, many folks mentioned Westin along with other resorts such as Ritz, Kimpton, etc. We chose Westin based on the great reviews, consistent mentions of pristine beach area and a bit more affordable than other places. We are so glad we did! The service was top notch, we always found a great seat either by the pool or beach and the beach setup was perfect with umbrellas, tables and a call button for service! The beach had zero seaweed / sargassum and crystal clear water, which was amazing. We loved having the fresh coconut cut open for us one day, refreshing coconut water. We thought the breakfast buffet was above average compared to other similar types of buffets. Although there are some who mention the resort could use some updating or sprucing up, we found everything to be super clean and comfortable. I would definitely stay here again if visiting.

We have never gone on an island trip over Christmas break before. The inflated prices, the crowds, but we took a chance based on a friend's recommendation and after seeing mostly positive reviews on trip advisor. This was our first time in the Caymans and it quickly became our new favorite island. Loved the quick, flat drive from the airport (if you've been to St. Thomas you know what I mean). The people are by far the friendliest we have ever encountered anywhere we've been. Taxi drivers, bartenders, hotel staff, housekeeping, it was a great thing to experience. Our rooms were ready upon arrival (early) and they followed our requests. To note - We stayed on the North side of the hotel and were woken up every morning at 7am by the roosters, other family members stayed on the south side of the hotel and did not have this problem. Loved our morning beach yoga classes, there's also a smaller gym that has what you need if you want to get an indoor work-out in. Had no problem getting machines and weights even during busy holiday season. Loved the bottled water and cold towel I received from the front staff after returning from a run. From what I saw after walking along the entire beach, The Westin has the best chair set up. The beach is wide, there are tables and umbrellas and plenty of space. You don't feel like you're packed in on top of the person next to you like at The Ritz. You do have to get up early to secure your chairs but I have not been to any hotel where that was not the case (even at the Four Seasons). The best part, the service! A small disk on your umbrella and you press it and it alerts your server. The service on the beach was the best we have ever experienced - hands down! And the food is amazing! I saw someone say the food was terrible, that's insane! The fish tacos, the lobster roll, the quinoa salad with fish, crispy tuna bowl, even the chicken fingers and fries were good! We didn't go in the pool once, because it was too cold, but we're beach people so it didn't really matter. Red Sail sports right on property for excursions and boat rental was so convenient. Housekeeping was also great, serviced our room everyday and not once did we have to call and ask for anything. There's also an empty mini fridge in your room if you want to run across the street to the convenience store for drinks or snacks (great if you have younger kids). They did a great job with the New Years eve party. Insanely overpriced and they didn't do the water fireworks because it was too rough, but there was a band and then a dj, fortune tellers, photobooth, fire dancers, tables right on the beach with a huge buffet and bar. Here is my only complaint. No coffee. I have never been to a hotel where there wasn't a coffee machine in your room and/coffee offered in the lobby. The only option to get a cup of coffee at the hotel was to wait on the insanely long line at the cafe, which is where everyone was ordering their breakfast. Suggestion - make a coffee only line at the cafe. Overall we had an excellent, relaxing trip thanks to the staff at The Westin and the wonderful people of Grand Cayman! Can't wait to go back!

If you need a deep tissue massage, I would strongly recommend Simone at the Hibiscus Spa . She is great masseuse with excellent skill and has been professionally trained.

We stayed here over New Year's Eve with our family of 4, including two little boys (aged 5 & 7). It was OK. Based on the reviews, I thought it would be better. Pool was cold. There is not an official kids club, they have an activity center to rent games. Restaurants were slow. Service was OK. Getting chairs at the beach was difficult - would go out at 7am and all the front rows were taken as well as the pool chairs. On New Years Eve, the party / music on the beach was SO LOUD it sounded like it was happening in our room. They should put families with little kids on the opposite side of the hotel from the party. By 1am, I called the front desk and they kept telling me that the party was 'over' but the music was still going. The Gentlemen I spoke to told me they would compensate us for our room that night. When we went to check out, they told us no one noted it in the system and they wouldn't comp the room. We've stayed at the Ritz before too and it was a much better experience.