Sonesta Select Atlanta Norcross

Some lights were out in the parking lot, which made for some DARK areas. Because the parking lot was full, I had to park my car in one of those dark areas. Otherwise I was very satisfied with my stay at this property - clean, staff at check-in and at check-out were friendly, etc.

M

Clean room

The room smelled bad and the carpet is horrible.

I mostly clean my own room, but whatever I wanted to clean with the staff gave it to me

Room was clean. Facility has limited staff on weekends. Took too long to check in. Dog poop in the parking lot.

Cool place

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Horrible!!! Do not trust any review rating this property higher than 2! Even driving onto the property you realize that something is not right. A lot of sketchy people (most likely homeless), and there is trash laying everywhere outside. The room that we we’re given was absolutely disgusting. Balcony door, shower knob and TV broken, carpet full of nasty stains and the sleeper couch was literally a health hazard. I had to turn off the A/C because it blew cigarette smoke in our room and my eyes and nose were irritated. I did not sleep a wink and we left at 3am after being awake for 36 hours having flown in from Europe that day. They even have the audacity to hold a 100 dollar deposit for damages!! How dare they!! The only positive was the young gentleman who checked us in and was very helpful.

Bad service , room was not provided as booked even confirming with Hotel in advance. Very bad and unconfortable…