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6.2 / 10 Guest Rating

Quality Inn and Conference Center

5501 National Road East, Richmond, us

Quality Inn and Conference Center - main view

About the Property

Convenient Location and Local Attractions

The Quality Inn and Conference Center is ideally situated near key attractions such as the Old National Road Welcome Center, Wayne County Fairgrounds, and Earlham College. Explore "Antique Alley" and discover a plethora of antique shops and specialty stores in the area.

Amenities for a Comfortable Stay

Enjoy a complimentary continental breakfast, stay connected with free Wi-Fi, and relax in the indoor heated pool. Business travelers can make use of the business center and meeting rooms for their convenience.

Comfortable Accommodations

Each guest room is equipped with essential amenities like coffee makers, hair dryers, and cable TV. Upgrade to rooms with kitchen facilities, whirlpool bathtubs, and sofa sleepers for added comfort during your stay.

Book now to experience a delightful stay at the Quality Inn and Conference Center!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
1/10

King Room - Non-Smoking

This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$94.77

$75.82

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
Queen Room with Two Queen Beds - Non-Smoking - Photo 7
Queen Room with Two Queen Beds - Non-Smoking - Photo 8
Queen Room with Two Queen Beds - Non-Smoking - Photo 9
1/9

Queen Room with Two Queen Beds - Non-Smoking

This family room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$94.77

$75.82

Includes taxes & fees

Guest Reviews

6.2
Good855 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness3.8
Service7.7
Location8.3
Room Quality5.7
Amenities4.8
Value for Money6.7
Food and Beverage5.8
Overall Experience6.9

Select topics to read reviews

B
BarbarausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
A
ALANusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Good"

6.0
Helpful?
P
PhilusUS
Verified booking
couple
Standard Room
Stayed in Jan 19, 2026

"It is sad to think cutting corners on service is going to increase profits"

1.0

No daily cleaning of room. Smelled pot everyday on the 2 floor. Had to ask daily for someone to take the trash and get clean towels. We have been staying there for over 20 years and things was good but I this time service was very poor. If they stopped cleaning daily they should tell you before you book the room.

Helpful?
J
JessicausUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Good"

5.0

A decent place to lay your head if you need to. Priced fair nice staff clean enough. Has the stuff you need to rest up and get going again.

The only thing is there wasn't hot water the morning of check out. I dont know if they were working on it or something but that was kinda a bummer.

Helpful?
J
JeanusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Excellent staff, cheap ownership"

7.0

I wanted to go for a swim and then relax in the hot tub. We stayed at this hotel six months ago and the pool was not in working order then. I expressed my frustration to the front desk. A young man I assume was a manager went out of his way to accommodate me. I really appreciated that he allowed me to use a jacuzzi. I’d had a long ride, and it was great to both have time alone and to relax. I really appreciated his service!

This is the second time I’ve stayed at this location. I asked both times for handicapped accessible rooms. My request was ignored. My mother travels with us because this is where her family lives. She is blind, 80 years old, and this time had her arm in a cast. She was unable to shower, had a hard time with the low toilet, and the high beds were difficult for her. She slept in the chair. Our breakfast was mediocre. The eggs had been frozen and were pretty gross. There was never enough yougurt, fruit, milk. It’s crazy that the lady running the breakfast bar was also checking folks out. There was never enough of her to go around. She was very apologetic and tried to be attentive. I reached out via email & by phone(left a voicemail) to confirm a handicapped room. I got no response. It’s crazy that the pool is not fixed six months later.

Helpful?
C
CurtisusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"I would never stay at this hotel absolutely disgusting"

1.0

Nothing about this hotel it was absolutely disgusting the beds where stained and walls were falling apart

Everything about the hotel

Helpful?
T
TomusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 10, 2026

"Very Good"

7.0
Helpful?
M
MarkusUS
Verified booking
couple
Standard Room
Stayed in Jan 5, 2026

"Wonderful stay"

8.0

Great location! Friendly staff

Helpful?
F
FrankusUS
Verified booking
couple
Standard Room
Stayed in Jan 4, 2026

"Exceptional"

10.0
Helpful?
J
JenniferusUS
Verified booking
family_with_children
Standard Room
Stayed in Dec 21, 2025

"Exceptional"

10.0

Great pillows, friendly staff and easy highway access!

Helpful?