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6.2 / 10 Guest Rating

Quality Inn and Conference Center

5501 National Road East, Richmond, us

Quality Inn and Conference Center - main view

About the Property

Convenient Location and Local Attractions

The Quality Inn and Conference Center is ideally situated near key attractions such as the Old National Road Welcome Center, Wayne County Fairgrounds, and Earlham College. Explore "Antique Alley" and discover a plethora of antique shops and specialty stores in the area.

Amenities for a Comfortable Stay

Enjoy a complimentary continental breakfast, stay connected with free Wi-Fi, and relax in the indoor heated pool. Business travelers can make use of the business center and meeting rooms for their convenience.

Comfortable Accommodations

Each guest room is equipped with essential amenities like coffee makers, hair dryers, and cable TV. Upgrade to rooms with kitchen facilities, whirlpool bathtubs, and sofa sleepers for added comfort during your stay.

Book now to experience a delightful stay at the Quality Inn and Conference Center!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Safety deposit box
Soundproof rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room - Non-Smoking - Photo 1
King Room - Non-Smoking - Photo 2
King Room - Non-Smoking - Photo 3
King Room - Non-Smoking - Photo 4
King Room - Non-Smoking - Photo 5
King Room - Non-Smoking - Photo 6
King Room - Non-Smoking - Photo 7
King Room - Non-Smoking - Photo 8
King Room - Non-Smoking - Photo 9
King Room - Non-Smoking - Photo 10
1/10

King Room - Non-Smoking

This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$96.21

$76.97

Includes taxes & fees
Queen Room with Two Queen Beds - Non-Smoking - Photo 1
Queen Room with Two Queen Beds - Non-Smoking - Photo 2
Queen Room with Two Queen Beds - Non-Smoking - Photo 3
Queen Room with Two Queen Beds - Non-Smoking - Photo 4
Queen Room with Two Queen Beds - Non-Smoking - Photo 5
Queen Room with Two Queen Beds - Non-Smoking - Photo 6
Queen Room with Two Queen Beds - Non-Smoking - Photo 7
Queen Room with Two Queen Beds - Non-Smoking - Photo 8
Queen Room with Two Queen Beds - Non-Smoking - Photo 9
1/9

Queen Room with Two Queen Beds - Non-Smoking

This family room has a tea and coffee maker, a seating area and a TV. The unit has 2 beds.

37 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$96.21

$76.97

Includes taxes & fees
King Room - Accessible/Non-Smoking - Photo 1
King Room - Accessible/Non-Smoking - Photo 2
King Room - Accessible/Non-Smoking - Photo 3
King Room - Accessible/Non-Smoking - Photo 4
King Room - Accessible/Non-Smoking - Photo 5
King Room - Accessible/Non-Smoking - Photo 6
King Room - Accessible/Non-Smoking - Photo 7
King Room - Accessible/Non-Smoking - Photo 8
King Room - Accessible/Non-Smoking - Photo 9
King Room - Accessible/Non-Smoking - Photo 10
1/10

King Room - Accessible/Non-Smoking

This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

DOUBLE Accessible KING SIZE BED

Non-refundable
Breakfast Included
20% OFF$83.3

$66.64

Includes taxes & fees

Guest Reviews

6.2
Good855 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness3.8
Service7.7
Location8.3
Room Quality5.7
Amenities4.8
Value for Money6.7
Food and Beverage5.8
Overall Experience6.9

Select topics to read reviews

A
agbousUS
Verified booking
family_with_children
Standard Room
Stayed in Nov 6, 2025

"Exceptional"

9.0

Management and staff were wonderful.

3 bugs in room but it didn't ruin the stay

Helpful?
E
EricausUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 31, 2025

"Hotel is deteriorating."

3.0

The clerk was very friendly.

My initial assigned room wasn't clean and I had to be relocated to another room, the toilet wouldn't flush, the room was in decay. I will never stay at this hotel again.

Helpful?
J
JanisusUS
Verified booking
couple
Standard Room
Stayed in Oct 30, 2025

"Very Good"

7.0
Helpful?
T
TeiausUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 26, 2025

"Good location and price but felt very unclean and uncomfortable."

4.0

The location was great and the staff was super nice

The breakfast option was very small and they hardly had anything out to choose from. The pool was so cold you could hardly swim in it. The bed was extremely uncomfortable and there were roaches in the bathroom.

Helpful?
D
DonusUS
Verified booking
couple
Standard Room
Stayed in Oct 17, 2025

"Excellent"

8.0
Helpful?
K
KevetteausUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 17, 2025

"Very Good"

7.0

The hallways smelled like cigarette smoke

Helpful?
V
Victoria
Verified booking
Standard Room
Stayed in Oct 12, 2025

"Excellent"

8.0

Bed was a little bit hard. We had put a sign on our door privacy and when we returned to our room we noticed the trash had been emptied and towels replaced.

Helpful?
L
Linda
Verified booking
Standard Room
Stayed in Oct 11, 2025

"Dirty place "

4.0

There were no towels and no toilet paper or shampoo in the room. When taking shower found the conditioner bottle empty. The room had 3 light bulbs burned out, pop on tv screen, very stained bedspread. Something sticky on the carpet, luggage cart had flat tires.

Helpful?
J
JaegerusUS
Verified booking
family_with_children
Standard Room
Stayed in Oct 11, 2025

"We checked in got to our room saw a bunch of cockroaches and immediately left"

1.0

Nothing

The cockroaches

Helpful?
F
FRANCISCO
Verified booking
Standard Room
Stayed in Oct 10, 2025

"Good"

6.0

The price is fair for the location.

Helpful?