La Quinta by Wyndham Helena

Very good!

Kinda close to downtown where they have restaurants and local shops.

Older hotel, uncomfortable beds rooms were quite bright even with black out blinds. Room wasnt turned down even once, had to ask for extra towels twice had to take out our own room garbage, ground floor room wouldn't recommend. Window right out to side parking could hear everything outside same when anyone ran the tub for shower very noisy. Also hotel right beside some kind of power plant which had some noise from it as well.

Subject: Complaint Regarding Accommodation and Request for Partial Refund I booked this accommodation through Booking.com based on the description provided on the website, which advertised a luxury room with numerous amenities. I checked into Room 313 with my family. After arriving, I attempted to turn on the air conditioning and discovered that it was not functioning at all. I then tried to open the window and noticed that the window screen was torn and full of holes. Since it was late at night, I was unable to report these issues immediately. The following day, I contacted the front desk and requested a room change. We were moved to another room for the second night. However, I found it disappointing that although I had paid for three adults, the room was supplied with only one small bottle of shampoo and no napkins or tissues. Overall, the service and quality of this property were far below my expectations. In my experience, even a budget hotel such as Motel 6 offers better value and more reasonable rates. I paid approximately $350 for a two-night stay. After comparing rates with similar accommodations in the area, I believe I was overcharged by about $150, considering the condition of the room and the level of service provided. Given these circumstances, I respectfully request a partial refund of $150 to compensate for the inconvenience and the discrepancy between the advertised accommodations and the experience. I would appreciate your prompt review of this matter and look forward to your response. Sincerely,

Please refer to the above note

Clean comtable and safe

None