Hotel Banana Boutique & Spa by Paradise Hotels - 5th Av Playa del Carmen

no assistance offered during hurricane staff very unprofessional, rude and the staff not friendly at all

When you read the reviews and they say this property is noisy all night long-this is not an exaggeration! In fact, it’s an understatement. This hotel is nestled between and above two open air restaurant/bars (TieRra & Agave) and they both have live bands every night (930pm-3am)!!! So, you’re not just hearing one really loud band, you’re hearing 2, at the same time; every night!!! Also, the only “pool” is an unheated hot tub. Luckily, when we were there it was not too busy, there are only 2 sun loungers. The balcony was very small, just enough room for 2 chairs. There are no blankets or bedspreads, just a top and bottom sheet. No extra towels for beach (2 blocks away) or “pool”. Otherwise, great location; no parking.

The location is good, but Wifi doesn't work well, none of the windows are sound proof, impossible to sleep at night, there is a restaurant at the first floor with live music and few meters away there is a night club, so if you want a chill place to sleep, I don't recommend it.

Giving this high marks not because it's an amazing luxury resort, but for the price and what it is - excellent place to stay in Play del Carmen. Notes - it's right in the heart of the main strip so it is loud with club/bar noise at night, no two ways about it. But for the price and location you can't beat it. central and walkable to everything, easy walk to beach and all that 5th AVE has to offer. It's clean and felt safe, but is no frills. Looking for a low-cost trip to Play Del Carmen then this is it. Don't expect luxury, but for the price - it was great.

The hotel was delightful note that its stairs only. Also it’s located right in the action for entertainment and shopping so noice level in evenings are high. But l was on rooftop very cozy. Air conditioner was perfect. Plug outlets were what l needed for Canada. I highly recommend if you don’t mind the noise.

The hotel was delightful note that its stairs only. Also it’s located right in the action for entertainment and shopping so noice level in evenings are high. But l was on rooftop very cozy. Air conditioner was perfect. Plug outlets were what l needed for Canada. I highly recommend if you don’t mind the noise.

Great location . Downstairs you have your pick of 2 great restaurants/ bars. Across the street is great bakery.

This definitely is not the Hotel's fault. But fair warning before booking: There is a bar downstairs that may or may not have a live band. So unless you are a part animal and stay up until they leave at 1 a.m. I would not recommend.

Rooms much smaller than they look in the photos, very noisy all night and early morning! Music and the staff talking loud infront of the rooms at reception! You have to pay for your sheets to be cleaned!!! They expect the sheets to have no dirt/stains after sleeping in them. So remove the sheets before you sleep! It cost nearly the same price as what I paid for the room and it was a terrible night's sleep! Receptionist had an attitude !

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